TMC Transportation | Load Planner | columbia, mo

2 weeks ago

columbia, United States TMC Transportation Full time

The primary function of a Load Planner is to manage ongoing relationships with customers within a designated area by accepting freight, resolving issues, and maintaining customer requirements.


  • Develop and maintain relationships with customers
  • Obtain and upkeep driver and company productivity goals are being met
  • Review a list on incoming trucks while speaking directly with customers to take load information and book freight on all available trucks
  • Ability to maintain assigned territory of customers
  • Maintain and log pre-booked freight that cannot be immediately assigned
  • Contact new and existing customers to solicit additional freight, as necessary to load trucks within the designated area
  • Research and resolve customer inquiries and problem
  • Effectively communicate with customers, sales, fleet managers, and other internal personnel
  • Participate in total quality management and process improvement teams
  • Utilize web-based technology to gather and track operation data
  • Enter customer data and shipping instructions into a computer database

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