Head of Sales Engineering SF Bay Area

3 weeks ago

San Francisco, United States Ambient AI, Inc. Full time

Ambient.ai is a unified, AI-powered physical security platform that helps enterprise organizations reduce risk, improve security operation efficiency, and gain critical insights. Seven of the top 10 U.S. technology companies, along with multiple Fortune 500 organizations across a variety of industries, leverage Ambient.ai to unify their security infrastructure and significantly enhance their security posture.

The Ambient.ai platform applies AI and computer vision intelligence to existing sensor and camera infrastructure to deliver continuous monitoring and detect threats in real-time. Ambient.ai does this while simultaneously decreasing false alarms by over 95%, allowing security teams to focus on legitimate threats. With Ambient.ai, companies can do more with less and prevent security incidents before they happen.

Reporting to the SVP of Global Sales, Jeff Huisman, we are seeking a dynamic and experienced Head of Solutions Engineering. This role is pivotal in driving our pre-sales technical strategy and leading a team of high-performing sales engineers. The ideal candidate will have a strong technical background, exceptional leadership skills, and a passion for enabling customer success through innovative technology solutions.

The impact you’ll make:

  • Leadership & Team Management: Lead and mentor a team of sales engineers, fostering a collaborative and high-performance culture
  • Strategic Planning: Develop and execute the sales engineering strategy to support business goals and drive revenue growth
  • Customer Engagement: Collaborate with the sales team to identify and qualify prospective customers, understand their technical requirements, and demonstrate how our products meet their needs
  • Product Demonstrations: Oversee the creation and delivery of engaging product demonstrations and presentations to both technical and non-technical audiences, effectively communicating the features, benefits, and value proposition of our products
  • Cross-functional Collaboration: Work closely with the Product Marketing, Product Management, Customer Success, and Engineering teams to influence the product roadmap and represent the customer
  • Technical Expertise: Provide technical expertise, answer technical inquiries, and offer customer recommendations, acting as a trusted advisor
  • Business Value Assessments: Execute Business Value Assessments / ROI calculations to anchor business value across stakeholders
  • Relationship Building: Build strong relationships with customers and internal teams, ensuring customer satisfaction and long-term success

The amazing skills you'll bring to Ambient.ai:

  • Experience: 8+ years of experience in sales engineering, with at least 3 years in a leadership role, preferably in enterprise technology and SaaS
  • Technical Skills: Strong technical background with experience in AI, computer vision, and cloud technologies. Understanding of L2 switching (VLANs, L2 vs. L3, network isolation) and basic Linux networking skills
  • Communication: Excellent written and verbal communication, listening, and presentation skills
  • Customer-focused: A customer-first attitude with the ability to understand and address customer needs
  • Leadership: Proven ability to build, lead, mentor, and inspire a team
  • Collaboration: Strong ability to work cross-functionally and influence various teams within the organization

Why join us:

  • We are creating an entirely new category within a 120+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible
  • We have an impressive customer roster of F500 companies, including Adobe, VMware, and SentinelOne
  • Regular Full-time employees receive stock options for the opportunity to share ownership in the success of our company
  • Comprehensive health + welfare package (Medical, Dental, Vision, Life, EAP, Legal Services, 401k plan)
  • We offer flexible time off to rest and recharge, including Winter Break (time off between Christmas and New Year’s for most roles depending on customer demand)
  • The latest tech and awesome swag will be delivered to your door
  • Enjoy a full range of opportunities to connect with your awesome co-workers

Ambient.ai is proud to be an Equal Opportunity Employer. Ambient does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws.

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