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Personal Lines Account Manager/CSR
4 months ago
Join Meiers Lombardini Lemanski Insurance, an award winning independent insurance agency located in East Lansing, Michigan, that prides itself on personalized customer service and commitment to client satisfaction. We are seeking a dedicated Personal Lines Account Manager/CSR to join our team and help us continue delivering exceptional service to our clients.
As a key member of our team, you will be responsible for managing personal lines accounts, addressing client inquiries, and ensuring that each client receives a tailored insurance solution that meets their individual needs. Your role will involve building strong relationships with clients, providing expert advice, and helping clients navigate their insurance policies with ease.
If you are passionate about delivering top-tier customer service, excited to work in a collaborative team environment, and looking to grow in the insurance industry with an established agency, Meiers Lombardini Lemanski Insurance is the place for you. Apply today and become a vital part of a team that values excellence and client-focused service.
Benefits
Hourly Base Salary Based on Experience
Health Insurance
Life Insurance
Paid Holidays
Bonus Opportunities
Paid Time Off (PTO)
DentalInsurance
Mon-Fri Work Schedule
Holidays Off
401K Plan
Career Development & Growth
Team Building Activities
Hands On Training
Performance Bonuses
Professional Work Environment
Office Snacks & Coffee
Pay is based on experience and skills
Dental Insurance
Disability Insurance
Retirement Plan
Evenings Off
Career Growth Opportunities
Mon-Fri Schedule
Hands on Training
Tuition Reimbursement
Responsibilities
Client Service: Assist clients with inquiries, policy changes, and claims processing to ensure exceptional service.
Policy Management: Manage personal lines insurance policies, ensuring accuracy and compliance with regulations.
Renewals: Coordinate policy renewals, review coverage options, and recommend adjustments as needed.
Documentation: Maintain accurate client records, update policy details, and ensure all information is current.
Problem-Solving: Address client concerns and resolve issues in a timely and efficient manner to maintain client satisfaction.
Requirements
Insurance Experience: Previous experience in the insurance industry is preferred.
Customer Service Skills: Strong customer service skills with a focus on client satisfaction.
Detail-Oriented: Excellent attention to detail and accuracy in handling client accounts.
Communication Skills: Effective verbal and written communication abilities.
Team Player: Ability to collaborate with colleagues and contribute to a positive team environment.
Professionalism: Maintain a professional demeanor and represent the company in a positive light.
