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ECarOne Service Coordinator

4 months ago

Plano, United States EchoPark Automotive Full time
Job DescriptionJob DescriptionCompany Description

Powered by a transformative business model, proprietary technology, a unique sales experience, and some of the best people on Earth, we're in a position to challenge the way cars are bought and sold, and rewrite new rules. We provide off-lease luxury cars in the Plano area, direct from the source. eCarOne is a community-oriented car dealership proudly serving the Plano area, and neighboring communities including Irving, Plano and Frisco. We also proudly offer a delivery option for customers shopping for a used luxury car from the Houston or Oklahoma City areas and beyond.

Job Description

The Recon Support Admin helps ensure the overall Repair Order process by providing administrative and clerical support for the Service Department. He or she helps optimize the quality, timeliness, and record keeping for the administrative duties associated with service employees and vehicles.

What You’ll Do:

  • Open and Close internal ROs
  • Add and finalize RO lines as needed
  • Pay sublet vendors
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Manages inbound phone inquiries and routes calls accordingly
  • Coordinates questions and issues with the appropriate department personnel
  • Provides administrative assistance as needed
  • Performs other duties as assigned

What We’re Looking For:

  • High school diploma or GED required; some post high school education or training preferred
  • One year of dealer-level or large facility experience preferred
  • Industry knowledge preferred
  • General knowledge of inventory control
  • Strong telephone, internet, and computer skills, including Microsoft Office (Word, Excel, Outlook) and the internet
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable

What We Offer: 

  • $17-20/hour: Depending upon Skills and Experience
  • Health, Dental, and Vision Insurance
  • Voluntary Life, Short, & Long-Term Disability
  • 401K with 4% Company Match
  • Paid Time Off
Additional Information

All your information will be kept confidential according to EEO guidelines.