Current jobs related to Customer Service Rep - Topeka - Mercury Management LLC
-
Customer Service Rep
4 months ago
Topeka, United States LoanMax Title Loans Full timeLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...
-
Customer Service Rep
1 month ago
Topeka, United States Mercury Broadband Full timeJob DescriptionJob DescriptionDo you enjoy helping others? Find fulfillment in fixing the issues of troubled customers and bringing back a smile to their face and cheerfulness to their voice? Do you have a customer success first style attitude? Then our Customer Service department is the perfect opportunity for you to learn, grow, and thrive with a...
-
Licensed Insurance Customer Service Rep
4 weeks ago
Topeka, United States Mike Rumford Agency Full time $30,000 - $50,000Job DescriptionJob DescriptionThe Mike Rumford Agency is a dynamic and fast-paced insurance agency proudly representing Allstate's values and commitment to excellence. Our rewarding environment is matched only by our dedication to providing customer-centric service. Our outstanding service team is the foundation to our success. As part of our team, you...
-
Licensed Insurance Customer Service Rep
3 months ago
Topeka, United States Mike Rumford Agency Full timeJob DescriptionJob DescriptionThe Mike Rumford Agency is a dynamic and fast-paced insurance agency proudly representing Allstate's values and commitment to excellence. Our rewarding environment is matched only by our dedication to providing customer-centric service. Our outstanding service team is the foundation to our success. As part of our team, you...
-
Licensed Insurance Customer Service Rep
2 months ago
Topeka, United States Mike Rumford Agency Full timeJob DescriptionJob DescriptionThe Mike Rumford Agency is a dynamic and fast-paced insurance agency proudly representing Allstate's values and commitment to excellence. Our rewarding environment is matched only by our dedication to providing customer-centric service. Our outstanding service team is the foundation to our success. As part of our team, you...
-
Licensed Insurance Customer Service Rep
2 months ago
Topeka, United States Mike Rumford Agency Full timeJob DescriptionJob DescriptionThe Mike Rumford Agency is a dynamic and fast-paced insurance agency proudly representing Allstate's values and commitment to excellence. Our rewarding environment is matched only by our dedication to providing customer-centric service. Our outstanding service team is the foundation to our success. As part of our team, you...
-
Customer Service Rep
4 months ago
Topeka, United States YoungWilliams PC Full timeJob DescriptionJob DescriptionSummary of PositionThe Customer Service Representative represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and insuring that customers receive accurate information politely and promptly.Essential Job RequirementsMust have the ability to...
-
Customer Service Rep
4 months ago
Topeka, United States YoungWilliams Full timeSummaryof PositionThe Customer Service Representative represents YoungWilliams andprovides outstanding customer service to both internal and external customersby professionally answering all calls and insuring that customers receiveaccurate information politely and promptly.Essential JobRequirementsMust have the ability to work independently with little or...
-
Network Relations Consultant
3 weeks ago
Topeka, United States Elevance Health Full timeNetwork Relations Consultant, LTSS Provider Representative Location: Kansas. This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Kansas Elevance Health PulsePoint locations. The Network Relations Consultant, LTSS Provider Representative develops and maintains positive provider...
-
Network Relations Consultant
3 weeks ago
Topeka, United States Elevance Health Full time**Network Relations Consultant, LTSS Provider Representative** **Location:** Kansas. This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Kansas Elevance Health PulsePoint locations. The **Network Relations Consultant, LTSS Provider Representative** develops and maintains positive provider...
-
Network Relations Consultant
2 weeks ago
Topeka, United States Elevance Health Full timeAnticipated End Date: 2024-09-27 Position Title: Network Relations Consultant (LTSS Provider Rep) Job Description: Network Relations Consultant, LTSS Provider Representative Location: Kansas. This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Kansas Elevance Health PulsePoint...
-
Customer Service Representative
1 day ago
Topeka, Kansas, United States Capfed Full timeJob Title: Customer Service RepresentativeJob Summary:Capfed is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and building strong relationships with our customers.Key Responsibilities:Provide...
-
Customer Service Representative
1 day ago
Topeka, Kansas, United States Mercury Broadband Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and promoting our products and services.Key...
-
Customer Service Lead
6 days ago
Topeka, Kansas, United States Capfed Full time{"Job Title": "Lead Customer Service Representative", "Job Summary": "We are seeking a highly skilled and experienced Lead Customer Service Representative to join our team at Capfed. As a key member of our Call Center, you will be responsible for providing exceptional customer service, resolving complex issues, and leading a team of Customer Service...
-
Customer Service Representative
6 days ago
Topeka, Kansas, United States IONOS Inc Full timeCustomer Service RepresentativeIONOS Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and promoting our products and services.Key Responsibilities:Resolve customer issues via...
-
Customer Service Representative
1 day ago
Topeka, Kansas, United States Mercury Broadband Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting and resolving technical issues? We're seeking a skilled Customer Service Representative to join our team at Mercury Broadband.About the RoleAs a Customer Service Representative, you will be the primary point of contact...
-
Customer Service Representative
4 weeks ago
Topeka, United States QC Holdings Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position is at Store 3278 located at 801 SW Topeka Blvd Topeka, KS 66612. The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a...
-
Customer Service Representative
1 week ago
Topeka, Kansas, United States Capfed Full timeJob SummaryCapfed is seeking a highly motivated and customer-focused Customer Service Associate II to join our team. As a key member of our branch, you will provide exceptional service to our customers, helping them achieve their financial goals and build lasting relationships.Key ResponsibilitiesProvide personalized service to customers, addressing their...
-
Customer Service Representative
16 hours ago
Topeka, Kansas, United States IONOS Inc Full timeCustomer Service RepresentativeIONOS Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients, resolving technical and billing issues, and selling our products and services.Key Responsibilities:Resolve customer...
-
Customer Service Representative
2 hours ago
Topeka, Kansas, United States J. H. Larson Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Haag Oil Convenience Stores. As a Customer Service Associate, you will be the face of our company to our customers, providing exceptional service and ensuring a positive experience for every customer who walks through our doors.Key...
Customer Service Rep
4 months ago
Do you enjoy helping others? Find fulfillment in fixing the issues of troubled customers and bringing back a smile to their face and cheerfulness to their voice? Do you have a customer success first style attitude? Then our Customer Service department is the perfect opportunity for you to learn, grow, and thrive with a like-minded culture and team.
Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Position Summary: Mercury Broadband is looking for an energetic and positive personality to serve subscribers by providing product and service information, making recommendations, and providing technical support. This is an entry-level position, which we provide on the job training and teach the skills required to be promoted within the company.
Location: Topeka, Kansas
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Key Responsibilities:
Provide support for customer premise equipment and personal computing devices including PCs, tablets, and routers
Ability to analyze and diagnose Internet or computer-related technical support issues, and aid with troubleshooting and resolving these issues
Attract potential subscribers by professionally and accurately answering product and service inquiries
Make product and service recommendations based on customer needs
Address billing inquiries and assist subscribers with their accounts in a timely manner
Address customer concerns in a courteous and professional manner
Schedule surveys, installations, and repairs
Skills and Requirements:
Basic computer skills and proficiency with Microsoft Office
Basic understanding of command line
Use of PC based applications to answer sales inquiries, maintain records, diagnose basic support issues, and provide technical assistance as needed
Knowledge and ability to operate, configure, and assist with routers, switches, personal computers, tablets, and related peripheral devices
Self-Motivated with a desire to deliver exceptional and timely customer service
Customer service oriented and professional in appearance
Ability to communicate effectively, both orally and in writing
Education Requirements:
High School Degree or Equivalent
Associates Degree in PC Repair, Networking, or related field preferred
COMP TIA A+ Certification or equivalent preferred
1-2 years Customer Service experience preferred
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.