Customer Service Advisor

4 months ago


Joliet, United States WEST SIDE TRACTOR SALES Full time
Job DescriptionJob Description

West Side Tractor Sales Customer Service Advisor Product Support Department Reports To: Product Support Manager
Builds customer relationships by traveling to customer locations to perform follow-up activities on complete goods, parts and service sales, address customer concerns, promote aftermarket sales, furnish technical support where applicable and collect profiling information in order to enhance the customer experience. Develops assigned sales territory to maximize market potential and sales volume.
Job Duties:
- Markets and sells both OEM and aftermarket ground engaging tools, undercarriage and misc. wear parts.- Markets and sells repair services for all OEM equipment that West Side Tractor represents as well as competitive manufacturers- Markets and sells value added programs such as extended warranties, maintenance plans, machine inspections, overhauls, standard job quotes, and special parts promotions- Performs follow-up calls at customer locations on complete good and major parts and service sales- Addresses customer concerns and resolves problems effectively and satisfactorily- Assists the Sales Department with after sales calls to ensure equipment operates to the customer’s satisfaction- Provide introductions and limited technical support on John Deere Worksite Solutions- Participates in West Side’s Safety Program- Completes training assigned by manager- Other duties as assigned
Experience, Education, Skills & Knowledge:
- 5+ years of experience in sales, service, training or other related work to our industry- Solid parts and machinery knowledge- Excellent customer service and selling skills- Proficient in computer use including Internet, data entry and Microsoft Office Programs- Ability to travel within assigned territory and work flexible hours- Valid driver’s license and acceptable driving record per the company policy



  • Joliet, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Joliet, Illinois, United States Batteries Plus Bulbs Full time

    We're seeking a skilled and enthusiastic individual to join our team as a Trusted Advisor at Batteries Plus Bulbs. As a key member of our community-focused team, you will play a vital role in providing exceptional customer service and solving problems for our valued customers.About the Role:As a Trusted Advisor, you will engage with customers, listen to...


  • Joliet, United States BankTalent HQ Full time

    Position Summary The Customer Care Advisor will serve as a customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the relationships of our digital-first customers, encouraging the use and adoption of digital offerings while providing proactive support. Duties & Responsibilities Ensure...


  • Joliet, United States BankTalent HQ Full time

    Position Summary The Customer Care Advisor will serve as a customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the relationships of our digital-first customers, encouraging the use and adoption of digital offerings while providing proactive support. Duties & Responsibilities Ensure...


  • Joliet, Illinois, United States Batteries Plus Bulbs Full time

    About the RoleWe're seeking a skilled and enthusiastic individual to join our team as a Trusted Advisor at Batteries Plus Bulbs. As a key member of our community-focused team, you'll play a vital role in delivering exceptional customer service and providing expert advice to our valued customers.Key ResponsibilitiesEngage with customers to understand their...

  • Service Advisor

    2 weeks ago


    Joliet, Illinois, United States D'Arcy Buick GMC Full time

    Job SummaryWe are seeking a highly skilled Service Advisor to join our team at D'Arcy Buick GMC. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and accurate information about their vehicle repairs.Key ResponsibilitiesCustomer Service: Provide prompt, courteous, and effective service to our customers,...


  • Joliet, Illinois, United States Batteries Plus Bulbs Full time

    About the RoleWe're seeking a skilled and enthusiastic individual to join our team as a Trusted Advisor at Batteries Plus Bulbs. As a key member of our community-focused team, you'll play a vital role in delivering exceptional customer service and providing expert advice to our valued customers.Key ResponsibilitiesEngage with customers to understand their...


  • Joliet, Illinois, United States Pep Boys Full time

    About the RoleWe are seeking a highly skilled and customer-focused Automotive Customer Service Advisor to join our team at Pep Boys.Key ResponsibilitiesEngage with Customers: Build rapport with customers, understand their needs, and provide exceptional service to ensure a positive experience.Schedule Appointments: Effectively manage customer schedules,...

  • Wealth Advisor

    1 month ago


    Joliet, United States Midland States Bank Full time

    At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives...

  • Service Manager

    4 hours ago


    Joliet, Illinois, United States D'Arcy Buick GMC Full time

    Service Advisor Job DescriptionAt D'Arcy Buick GMC, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout their vehicle ownership experience.Key Responsibilities:Oversee service orders and ensure...


  • Joliet, Illinois, United States Joliet Public School District 86 Full time

    Job Title: Academic Advisor ElementaryJoin Joliet Public School District 86 as an Academic Advisor Elementary and contribute to the development and implementation of curriculum and assessment. Assist students in improving their behavior and work effectively with staff and parents.Key Responsibilities:Assist in the development and implementation of curriculum...


  • Joliet, Illinois, United States Rush Enterprises, Inc Full time

    **Job Summary:**The Mobile Service Operations Manager is responsible for overseeing the daily operations of the service department, ensuring that repairs are completed efficiently and effectively. This role requires strong leadership and organizational skills, as well as the ability to communicate effectively with technicians, service advisors, and other...

  • Trusted Advisor

    4 months ago


    Joliet, United States Batteries Plus Bulbs Full time

    $13-$15.00 with experience At Batteries Plus, it's all about solving problems for members of our community. People come to us with valued items that are giving them trouble and we provide the batteries, bulbs, device repairs, or the expert advice necessary to take their worries away. You will engage customers, have meaningful conversations, and ask questions...


  • Joliet, United States InsideHigherEd Full time

    Position Title:Advisor, Guided Academic Pathway - NursingJob Description:POSITION SUMMARY The Guided Academic Pathway (GAP) Advisor provides guided academic pathway advising to students in the nursing discipline by addressing the advising, student retention, and completion needs of students. The GAP advisor provides support in the coordination and advising...


  • Joliet, Illinois, United States InsideHigherEd Full time

    Job Title: Advisor, Guided Academic PathwayJob Summary:The Guided Academic Pathway (GAP) Advisor plays a vital role in supporting students in the nursing discipline by providing intentional advising and referral services. This position is responsible for coordinating specialized support programs, data collection, and assessment to ensure student success and...


  • Joliet, Illinois, United States InsideHigherEd Full time

    Job Title: Advisor, Guided Academic PathwayJob Summary:The Guided Academic Pathway (GAP) Advisor plays a vital role in supporting students in the nursing discipline by providing intentional advising and referral services. This position is responsible for coordinating specialized support programs, data collection, and assessment to ensure student success and...

  • Academic Advisor

    3 weeks ago


    Joliet, Illinois, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled Academic Advisor to join our team at InsideHigherEd. As an Academic Advisor, you will play a critical role in supporting the academic success of students in the nursing discipline.Key ResponsibilitiesProvide guided academic pathway advising to students in the nursing discipline, addressing their advising, student...


  • Joliet, Illinois, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Engage with...


  • Joliet, Illinois, United States Rigo Valle - State Farm Agent Full time

    About Rigo Valle - State Farm AgentWe are a leading insurance agency dedicated to helping individuals and families manage risk and achieve their financial goals. Our team of experts provides personalized service and guidance to ensure our clients have the right insurance coverage for their unique needs.Job SummaryWe are seeking a highly motivated and...


  • Joliet, Illinois, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting sales floor operations.Key ResponsibilitiesCustomer...