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OTA Operations Engineer

4 months ago

Ypsilanti, United States Hyundai America Technical Center, Inc. (HATCI) Full time
Job DescriptionJob Description

Job Description:

Hyundai America Technical Center, Inc. (HATCI) is currently seeking an Engineer for our Superior Township, MI facility to join the Over-The-Air (OTA) Operations team within Vehicle Software Group. Your team's main focus is on evaluating, validating, operating, and managing production vehicle OTA software updates for the North American market. As the OTA Operations Engineer, you will be responsible for supporting North American OTA operations, which oversee vehicle software updates and telematics data analyses.

Core Responsibilities

  • Engage in engineering projects spanning various aspects of OTA systems, ensuring the delivery of robust and reliable software updates for North American production vehicles
  • Conduct pre-production OTA testing and evaluation, along with post-production update validation, field monitoring, and troubleshooting to uphold quality standards
  • Identify root causes of issues, design effective solutions, and collaborate with HQ to implement and deploy them successfully
  • Perform Vehicle Customer Relationship Management (VCRM) data analysis to gain insights into customer needs, and develop dashboards, troubleshooting processes, and tools accordingly
  • Travel both domestically and internationally, up to 20% of your time


Basic Qualifications

  • Bachelor's degree in Software Engineering, Computer Science, Computer Engineering, Electrical Engineering, or a related field, or a combination of equivalent education and experience
  • Experience in automotive or embedded product development
  • Experience in software development for vehicle Electric & Electronic systems, telematics systems, controller units, or related products
  • Familiarity with automotive communication protocols and network systems (such as CAN, LIN, Ethernet) and in operating data acquisition systems like ETAS/INCA and Vector/CANoe
  • Ability to thrive in an agile work environment with shifting priorities, demands, and timelines
  • Excellent written and verbal communication skills

Preferred Qualifications

  • Master's degree in Software Engineering, Computer Science, Computer Engineering, Electrical Engineering, or a related field, or a combination of equivalent education and experience
  • Experience in automotive Software Requirements Specifications for in-vehicle network management or OTA system software
  • Understanding of automotive telematics systems, server architecture, and cloud services
  • Experience in automotive telematics data analytics
  • Experience in production software lifecycle, including requirements, system design, development, and maintenance of embedded software for vehicle systems
  • Familiarity with classic and adaptive AUTOSAR
  • Proficiency in programming languages such as Python, Java, C, and C++
  • Knowledge of Agile, Waterfall, and DevOps-CI/CD processes and tools

v Candidates applying for positions with Hyundai and KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

v HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRAA Federal contractor