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Residential Services Manager

4 months ago

Saint Paul, United States Pathways to Community Full time
Job DescriptionJob Description

If you have management experience in the Human Services field and have a strong desire to lead and serve with compassion and enthusiasm, we want to talk with you 

Located throughout the Twin Cities Metro area, Pathways to Community is a human services provider offering family and residential services to youth and adults with developmental disabilities through Supported Living Services Group Homes, Apartment Living Programs, and Family Services Programs. 

Our servant-leadership culture was created out of the belief that our employee’s success leads to higher quality of care for our individuals.  It is with that heart we serve our employees and provide them with a toolkit for their success. 

You will be making a difference by:

The primary function of the Residential Services Manager position is to provide coordination, evaluation, and support for PTC’s residential programs and must work proactively each day to ensure the residential programs they oversee are operating at or above compliance with licensing standards and company policy & procedure. It is the responsibility of the Residential Services Manager to provide management and oversight that includes evaluation of the program quality and program improvement for services provided. 

  • Directly supervises the operations of their locations. They are on point to develop relationships, lead and train staff and ensure services are delivered to the high standards required by PTC and government laws.
  • Ensure residential programs are compliant and meet licensing standards
  • Manage, train, serve, and support Site Supervisors
  • Assist with client direct care as needed
  • Maintain and perform audits
  • Conduct clear and thorough communication 

To be considered for this position you must:

  • Have a High School Diploma or its equivalent
  • Meets Designated Coordinator (DC) qualifications per 245D standard
  • Carry a valid driver’s license, proof of insurance, and daily access to a reliable vehicle
  • Hold an acceptable driving record
  • Commit to a flexible schedule that includes split shifts, varied days and time that can include mornings, evenings and weekends, holidays, and overnights
  • Ability to cover shifts and be available by phone 24/7
  • Ability to pass a DHS and nationwide criminal background check
  • Legally authorized to work in the United States without sponsorship

Residential Services Manager Preferred Qualifications:

  • At least 2 years of leadership experience in the Human Services field. Experience working with individuals with developmental disabilities or other related work experience.

Pathways to Community is an Affirmative Action and Equal Opportunity Employer.

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