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TECHNICAL SERVICE MANAGER
4 months ago
Job Title
Technical Service Manager
Nature and Scope
· Works within knowledge
· Provides guidance to internal and external customers
Knowledge and Skills
· Formal Product Training – effectively train / educate customers on our products
· Strong HVAC technical knowledge, operating systems, mechanical and electrical ability
· Excellent customer service, relationship management and interpersonal skills
· Proficiency in MS Outlook, Word, Excel and PowerPoint
· Must have excellent communication skills both written and verbal and HVAC technical acumen
· High level of attention to detail and problem solving skills
· Excellent organizational, time management and project management skills
· Ability to apply good judgement, strong work ethics and integrity on the job
· Highly self-motivated and directed with the ability to work in a fast moving environment
Experience
· 5+ years
Education
· High School Diploma or GED equivalent
· HVAC training/certification required
People Management
No
Physical Requirements / Working Environment
· Must be able to perform essential responsibilities with or without reasonable accommodations
· Travel is required – up to 30%
Reports to:
Divisional Technical Manager / Technical Sales
Pay Range - $90,000.00 to $113,000.00
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
