Express Service Advisor

4 months ago

Romeoville, United States Romeoville Toyota Full time
Job DescriptionJob Description

Romeoville Toyota is growing, and looking for a few great women & men to join our team.  We offer a unique opportunity to grow with us  We provide a fun positive workplace, and a foundation to help you advance your career.

Romeoville Toyota is looking to add a Express Service Advisor/Jr Advisor

Romeoville Toyota is the fastest growing Toyota dealership in the area with phenomenal Customer Satisfaction. View comments on Google If you are an enthusiastic self-starter with a passion for customer service and enjoy working with people, then you need to be a part of our Romeoville Toyota Team

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities including but not limited to:

  • Meet and greet service customers promptly in a professional and courteous manner.
  • Assist the Service Advisors and provide administrative assistance as needed.
  • Liaison between the service, sales and parts department.
  • Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
  • Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
  • Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
  • Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
  • Attend service meetings and training sessions as required.
  • Follow all company policies and procedures.
  • Performs other duties as assigned.

Qualifications including but not limited to:

  • No experience necessary.
  • Service or hospitality industry experience a PLUS
  • Automotive experience a PLUS
  • Must be able to work weekends.
  • Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude.
  • Must have the drive, passion and confidence to be successful.
  • A desire and ability to work in a performance and process driven environment.
  • Excellent customer satisfaction skills.
  • Professional appearance and work ethic.
  • Self-starter and self-motivator.
  • Bilingual a PLUS
  • Confidence in your ability to be successful.
  • Great attitude with high-energy.
  • Ability to work well in a process driven environment.
  • Outstanding communication skills in both verbal and written.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

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