Current jobs related to Member Services Representative - Fort Collins - Rocky Mountain Planet Fitness

  • Member Service Representative

    3 weeks ago

    Fort Collins, Colorado, United States Security Service Federal Credit Union Full time

    Position Overview:As a Member Service Representative, you will be the initial point of contact for our members, embodying the values and mission of the credit union. Your role will involve mastering and advocating for Security Service products and services, assisting our members in achieving their financial aspirations. You will foster and maintain enduring...

  • Member Service Representative

    7 days ago

    Fort Collins, Colorado, United States Ent Credit Union Full time

    Job SummaryEnt Credit Union is seeking a highly skilled Member Service Representative to provide exceptional member service and drive member satisfaction and retention. As a key member of our team, you will be responsible for delivering accurate and professional member transactions, enhancing member awareness of existing products and services, and referring...

  • Member Service Representative

    6 hours ago

    Fort Collins, Colorado, United States Ent Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Ent Credit Union. As a key member of our team, you will be responsible for providing exceptional member service, driving member satisfaction and retention, and helping members take full advantage of our products and services.Key...

  • Overnight Member Services Representative

    4 months ago

    Fort Collins, United States Crunch Fitness - Fitness Ventures LLC Full time

    Job DescriptionJob DescriptionGeneral Job Description:The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.Expectations Greet all...

  • Overnight Custodian

    4 months ago

    Fort Collins, United States Rocky Mountain Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsOpportunity for advancementWho We Are:At Planet Fitness our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming judgement free environment. We are proud to be a franchisor and operator of one of the largest and fastest-growing fitness...

  • Overnight Custodian

    4 months ago

    Fort Collins, United States Planet Fitness Full time

    Who We Are: At Planet Fitness our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming judgement free environment. We are proud to be a franchisor and operator of one of the largest and fastest-growing fitness centers worldwide with over 2,000 locations! Who You Are: All of our Team Members at...

  • Member Service Representative

    3 weeks ago

    Fort Collins, Colorado, United States Security Service Federal Credit Union Full time

    Key Responsibilities:As a vital member of Security Service Federal Credit Union, you will contribute to our mission of becoming the premier credit union in America by enhancing the lives of our members through valuable financial solutions and exceptional service. Your expertise in cash handling and member services will be crucial in maintaining a...

  • Member Service Representative or Senior

    3 months ago

    Fort Collins, United States Ent Credit Union Full time

    Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts...

  • Member Service Representative

    7 days ago

    Fort Smith, Arkansas, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.Key ResponsibilitiesProvide member...

  • Customer Service Representative

    4 months ago

    Fort Collins, United States Eric Moskalski - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Customer Service Representative

    6 hours ago

    Fort Collins, Colorado, United States Church & Dwight Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Church & Dwight. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional...

  • Member Service Representative

    7 days ago

    Fort Wayne, Indiana, United States Fire Police City County Federal Credit Union Full time

    {"Job Title": "Member Service Representative", "Job Summary": "At Fire Police City County Federal Credit Union, we are seeking a highly skilled Member Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, processing transactions, and maintaining accurate...

  • Customer Service Representative

    4 months ago

    Fort Collins, United States Lendmark Financial Services, LLC Full time

    The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based o Customer Service Representative, Customer Service, Consultant, Customer Experience, Representative, Retail

  • Team Member

    2 weeks ago

    Fort Collins, Colorado, United States 1130 - Dave's Hot Chicken - Fort Collins Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our team at 1130 - Dave's Hot Chicken - Fort Collins. As a Team Member, you will be responsible for providing exceptional guest service, maintaining a clean and safe environment, and working collaboratively with our team to achieve our goals.Key ResponsibilitiesGuest...

  • Member Service Representative

    2 weeks ago

    Fort Smith, Arkansas, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Wal-Mart Stores, Inc. in Fort Smith, AR. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store...

  • Customer Service Representative

    2 weeks ago

    Fort Collins, Colorado, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and resolving any issues that may arise.Key...

  • Member Services Representative

    1 month ago

    Fort Lauderdale, United States Centers Plan for Healthy Living Full time

    Member Services Representative 6300 NW 5th Way, Fort Lauderdale, FL 33309, USA Req #182 Friday, August 23, 2024 Opportunity Summary: Fulfills member needs and sends correspondences to ensure member satisfaction. Has knowledge of commonly-used concepts, practices, and procedures. Has knowledge of all LOBs, scripts, and workflows- or is able to obtain...

  • Member Services Representative

    2 weeks ago

    Fort Lauderdale, United States Centers Plan for Healthy Living Full time

    Member Services Representative 6300 NW 5th Way, Fort Lauderdale, FL 33309, USA Req #182 Monday, September 9, 2024 Opportunity Summary: Fulfills member needs and sends correspondences to ensure member satisfaction. Has knowledge of commonly-used concepts, practices, and procedures. Has knowledge of all LOBs, scripts, and workflows- or is able to obtain...

  • Member Services Representative

    2 days ago

    Fort Worth, Texas, United States Pyramid Consulting, Inc Full time

    Job Opportunity: Member Services RepresentativeWe are seeking a talented Member Services Representative to join our team at Pyramid Consulting, Inc.Job Summary:This is a 06+ Months Contract opportunity with long-term potential. The successful candidate will be responsible for providing exceptional customer service and support to our clients.Key...

  • Customer Service Representative

    1 week ago

    Fort Collins, Colorado, United States Domino's Pizza LLC Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone, email, and...

Member Services Representative

4 months ago

Fort Collins, United States Rocky Mountain Planet Fitness Full time
Job DescriptionJob DescriptionBenefits:
  • Employee discounts
  • Opportunity for advancement
  • Training & development

Who We Are:
At Planet Fitness our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming judgement free environment. We are proud to be a franchisor and operator of one of the largest and fastest-growing fitness centers worldwide with over 2,500 locations

Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone

Characteristics that will make you a perfect match for our Member Services Representative position:
You:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF Team Members.
  • Pride yourself on your work while being punctual, reliable and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect for everyone around you.
  • Exhibit strong communications skills and have the ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands on training.

Job Summary
The Member Services Representative will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" experience.

Daily Duties and Responsibilities include:
  • Greet members, prospective members and guests as they enter and exit, assisting with questions and concerns.
  • Perform member related functions such as sign ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Perform prospective member calls and tours of the facility; assessing their membership needs.
  • Proficient knowledge of retail products and performance of retail transactions with accuracy.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Daily and consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
  • Ensuring Locker Rooms are clean and sanitized, stocked and clutter free by following the routine daily schedule.
  • Promptly address maintenance and facility concerns such as broken/missing equipment, leaky faucets, etc.
  • Frequently perform walkthroughs of all club areas; addressing supply needs, cleanliness concerns and safety/policy issues.
About Your Qualifications/Requirements:
  • 6-12 months experience in a customer service environment is preferred.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
  • Basic computer and Point of Sale proficiency.
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Bilingual preferred but not required (English/Spanish)
Physical Demands of the Member Services Representative:
  • Continual standing and walking during shift.
  • Continual in person communication or on the phone during shift.
  • Occasional climbing, balancing, bending, twisting and kneeling during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shifts.
More Reasons to Join Our Team:
  • Awesome and fun work environment
  • Free Black Card membership while employed + a free Black Card membership for one family member living within the same household.
  • Employee discounts on Planet Fitness branded merchandise.
  • Advancement Opportunities.
  • Flexible Schedules.
Health and Safety Requirements: Our members and our team members are our top priority Planet Fitness follows super-strict safety and cleaning protocols and every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions and/or at-risk behaviors to leadership and conducting work in a safe manner.