Current jobs related to Technical Specialist- Junior - Raleigh - Serigor Inc.

  • Technical Specialist

    19 hours ago

    Raleigh, North Carolina, United States V-Soft Consulting Group Full time

    Job Title: Technical Specialist - JuniorV-Soft Consulting Group is seeking a highly skilled Technical Specialist - Junior to join our team. As a Technical Specialist - Junior, you will be responsible for developing Use Cases, Test Cases, Test Scripts, UX modifications using XML, reporting using SQL, in an Agile/DevOps software development team.Key...

  • NCDOT - Technical Specialist- Junior

    3 days ago

    Raleigh, United States BCForward Full time

    Job DescriptionJob Description BCforward is currently seeking a highly motivated NCDOT - Technical Specialist- Junior for an opportunity in Raleigh NCJob DescriptionPosition Title: Technical Specialist- JuniorLocation: Raleigh NCAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice...

  • Technical Specialist- Junior

    3 weeks ago

    Raleigh, United States Sunrise Systems Inc Full time

    Job Title: Technical Specialist- Junior Location: Raleigh, NC Duration: 12 Months contract Client Web Systems seeks a Technical Specialist who will be responsible for successfully planning, organizing, and motivating diverse project teams throughout all phases of Waterfall, Agile, and Hybrid projects. **The candidate must come onsite on the first...

  • Technical Specialist- Junior

    2 weeks ago

    Raleigh, United States HighCloud Solutions Full time

    Title Technical Specialist Junior Location Raleigh NC (Remote) Duration 12 Months Job Type C2CW2 Job Description The responsibilities of this position are to coordinate the delivery of apps and services across several enterprise technical teams and to provide detailed schedule and resource information to the unit for the benefit of...

  • Technical Specialist- Junior

    7 days ago

    Raleigh, United States HonorVet Technologies Full time

    Title: Technical Specialist- Junior Duration: 6+ months Location: Raleigh, NC ServiceNow Technical Specialist for HRSD/WSD, ITOM, ITSM, and SPM -Candidates must reside in NC, preferably within commuting distance to Raleigh. ***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative...

  • Technical Specialist- Junior

    4 months ago

    Raleigh, United States Serigor Inc. Full time

    Job DescriptionJob DescriptionJob Title: Technical Specialist- Junior (Hybrid)Location: Raleigh, NCDuration: 12+ MonthsJob Description:The client Web Systems is seeking an Expert Level Technical Specialist/Agile product owner who leads Business owners in the translation of customer requests into technical requirements and user stories, coordinates software,...

  • Junior Technical Specialist

    2 weeks ago

    Raleigh, United States Rose International Full time

    •**Only qualified Junior Technical Specialist candidates located near the Raleigh/Durham/Chapel Hill, NC area to be considered due to the position requiring an onsite presence***This Junior Technical Specialist will be responsible for the development and design of new and existing PaaS applications and their involved infrastructure. This...

  • Technical Specialist- Junior

    7 days ago

    Raleigh, United States Resource Informatics Group Full time

    NCDOT - Technical Specialist- Junior (746651) One Year Contract Raleigh, NC Hybrid Model***Only Local candidates and In person interview is required***ServiceNow Technical Specialist for HRSD/WSD, ITOM, ITSM, and SPM -Candidates must reside in NC, preferably within commuting distance to Raleigh. We are seeking an experienced and highly motivated ServiceNow...

  • Technical Specialist

    1 week ago

    Raleigh, North Carolina, United States V-Soft Consulting Group Full time

    About the RoleWe are seeking a highly skilled Junior Technical Specialist to join our team at V-Soft Consulting Group. As a key member of our team, you will be responsible for providing technical support and expertise to our clients.Key ResponsibilitiesDevelop Use Cases, Test Cases, and Test Scripts: You will work with our Agile/DevOps software development...

  • Technical Specialist

    6 days ago

    Raleigh, North Carolina, United States InterSources Full time

    About the RoleWe are seeking a highly skilled Front End Vue JS developer and SharePoint 2019 on premise developer to join our team at InterSources Inc. as a Technical Specialist - Junior. This is a fantastic opportunity to work on the development of ECM construction and preconstruction sites.Key ResponsibilitiesDevelop and maintain Front End Vue JS...

  • NCDOT - Technical Specialist- Junior

    2 weeks ago

    Raleigh, United States HighCloud Solutions Full time

    Title NCDOT Technical Specialist Junior Location Raleigh NC (Hybrid) Duration 12 Months Job Type C2CW2 Job Description NCDITTransportation Web Systems group seeks a Cloud DevOps Expert with proven skills for a 12month engagement for the support of several Department of Highways cloud initiatives. NCDITTransportation Web Systems group...

  • Technical Specialist

    3 weeks ago

    Raleigh, North Carolina, United States BCForward Full time

    Job OpportunityWe are seeking a highly motivated Junior Technical Specialist to join our team at BCForward.About the Role:Provide support as a project team member as needed.Liaison with internal and external partners.Assist with the preparation and review of test procedures and reports.Assist with the development of a strategic customer roadmap.Establish and...

  • Technical Specialist

    2 weeks ago

    Raleigh, North Carolina, United States HighCloud Solutions Full time

    Job SummaryHighCloud Solutions is seeking a skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for coordinating the delivery of applications and services across multiple enterprise technical teams.Key ResponsibilitiesCoordinate the delivery of high-quality applications and services across several enterprise...

  • Technical Specialist

    3 weeks ago

    Raleigh, North Carolina, United States BCForward Full time

    Job OpportunityWe are seeking a highly motivated Junior Technical Specialist to join our team at BCForward.About the Role:Provide support as a project team member as needed.Liaison with internal and external partners.Assist with the preparation and review of test procedures and reports.Assist with the development of a strategic customer roadmap.Establish and...

  • NCDOT - Technical Specialist- Junior

    4 days ago

    Raleigh, United States BCForward Full time

    Job DescriptionJob Description BCforward is currently seeking a highly motivated Junior Technical Specialist in Raleigh, NC 27610Position Title: Junior Technical Specialist Location: Raleigh, NC 27610Shift Timing: Mon Friday 40.00 Hours Per Week Anticipated start date: 1-2 WeeksDuration: 12 Months contract and the possibility to be extended the...

  • Technical Specialist- Junior

    7 days ago

    Raleigh, North Carolina, United States Sunrise Systems Inc Full time

    **Project Management Expertise**Sunrise Systems Inc is seeking a skilled Technical Specialist to lead diverse project teams throughout all phases of Waterfall, Agile, and Hybrid projects. The ideal candidate will have a strong background in project management and process experience, with a bachelor's or graduate degree in a relevant field.**Key...

  • Field Support Specialist

    2 weeks ago

    Raleigh, North Carolina, United States Buzzclan Full time

    Job DescriptionJob Summary:Buzzclan is seeking a highly skilled Field Support Specialist - Junior to join our team. As a Field Support Specialist - Junior, you will be responsible for providing technical support to our clients, troubleshooting and resolving issues, and implementing new technologies.Key Responsibilities:Investigate, diagnose, and resolve...

  • Field Support Specialist

    2 weeks ago

    Raleigh, North Carolina, United States Buzzclan Full time

    Job DescriptionJob Summary:Buzzclan is seeking a highly skilled Field Support Specialist - Junior to join our team. As a Field Support Specialist - Junior, you will be responsible for providing technical support to our clients, troubleshooting and resolving issues, and implementing new technologies.Key Responsibilities:Provide technical support to clients,...

  • NCDOT - Technical Specialist- Junior

    3 weeks ago

    Raleigh, United States Connvertex Technologies Inc. Full time

    Job DescriptionJob Description***This is a remote position. Contractors who live outside of North Carolina will not be issued any state computer equipment. They are required to use DIT's Citrix Remote PC system, and their personal or vendor provided computer equipment to access DIT's systems. ***Candidates currently located in NC will be given...

  • NCDOT - Technical Specialist- Junior

    3 weeks ago

    Raleigh, United States Buzzclan Full time

    Job DescriptionJob DescriptionNCDIT-Transportation Web Systems seeks a Technical Specialist who will be responsible for successfully planning, organizing, and motivating diverse project teams throughout all phases of Waterfall, Agile, and Hybrid projects.**The candidate must come onsite on the first day to collect equipment.** **All candidates must be local...

Technical Specialist- Junior

4 months ago

Raleigh, United States Serigor Inc. Full time
Job DescriptionJob DescriptionJob Title: Technical Specialist- Junior (Hybrid)
Location: Raleigh, NC
Duration: 12+ Months

Job Description
The client provides information technology support and services to State agencies and other public sector entities across client. The client establishes and documents the strategic direction of IT in the state and develops standards and accountability measures for IT projects, procurements, architecture, and data management. The client has more than 1100 positions and an annual operating budget of approximately $600 million of appropriation and receipts.

The IT Finance Division provides comprehensive financial services to client and related advisory services to the State's IT community. Critical responsibilities include, but are not limited to, financial risk management, internal, and external financial reporting, accounting, departmental procurement, budget development and execution, partnership with internal and external constituents, and support/planning for public-sector IT in client. IT Finance includes three sections: IT Finance Administration, IT Financial Planning and Analysis, and IT Accounting and Division Support. The Division is led by the Chief Financial Officer.

IT Financial Planning and Analysis provides internal financial reporting, partners with client’s Service Delivery Team in the development of rates for the internal service fund and executes billing and invoicing activities. This section has an outward facing posture frequently working with other client, senior leadership team members, and users of internal reporting. The section is led by the Director of Financial Planning and Analysis and includes a mix of managers and associates with strong financial reporting and revenue-related skill sets.

The primary responsibility of the Systems Applications Analyst II is to support the provisioning and billing areas of the client. The client billing areas include both Telecomm Services (TS) and Computing Services (CS). This position will interface with other client organizations, vendors, and customers to ensure that all billing processes address the needs of those groups. The incumbent will assist in the analysis of business processes used in the client billing operation and aid in documenting all current and new operational procedures within the billing process. The incumbent will participate in resolving customer issues dealing with billing and generating reports as requested by management or customers. The position will perform administrative duties as required to maintain the current billing application which will include analysis or programming to ensure resolution of business issues that may occur. The incumbent will assist in project management activities when necessary. The position requires extensive knowledge of telecommunications billing and computing services billing and necessitates accurate documentation and precise record keeping. Through detailed record keeping, the incumbent will ensure that accounting records are maintained constantly up to date. The incumbent must have the ability to communicate with non-technical clients and users of client services who have no understanding of the applications that they are using or of the services that they are being invoiced. The position requires monitoring of all incoming ServiceNow tickets to ensure timely assignment and resolution.

Knowledge, Skills, and Abilities Recommended in this Position-
  • Thorough knowledge to provide system administration duties, system analysis and/or
  • Thorough knowledge of specific computer environments and broad range of programming and/or development languages with ability to learn emerging programming languages.
  • Knowledge and ability to devise or modify procedures to solve complex problems considering computer equipment capacity and limitations.
  • Extensive knowledge to serve as a technical resource in solving problems of high complexity.
  • Ability to plan and manage the integration and implementation of new technology, solving highly technical and complex problems while guiding and providing the direction for projects through completion.
  • Ability to lead applications related to complex projects involving multiple staff across specialty areas.
  • Ability to independently manage project timelines, resources, staff and leads implementation efforts.
  • Understands the market, industry and competitors that have an impact on the customer's business.
  • Strong communication skills to interact with operations team members, production, support, implementation, infrastructure, and development teams.
  • Ability to develop long-range strategic alternatives and build client support of organization’s objectives.

Education and Experience Recommended:
  • Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, or Engineering or related technical degree from an appropriately accredited institution and two years of experience in business application consulting or development; or
  • Bachelor's degree with some computer coursework from an appropriately accredited institution and three years of experience in business applications consulting or development; or
  • Associate degree in computer programming from an appropriately accredited institution and three years of experience in application consulting or development; or an equivalent combination of education and experience

50% - Administration of DIT billing system.
  • Maintain NetPlus billing application to include customer account information, billing rates, item codes, clinet assets, and vendor information.
  • Develop analysis programs and procedures, using tools such as SAS and Pentaho, to evaluate and ensure correctness and completeness of all currently used vendor source data.
  • Identify, evaluate, and catalog all currently unused vendor billing data sources for potential future use to improve system automation.
  • Monitor system activity daily to understand the pattern of “NORMAL BUSINESS”, detect and handle unusual exceptions in the usage of the services at client, and relay this information to the service area affected to be addressed or eliminated as a potential problem.
  • Assess the current state of the application, identifying aspects which could enhance or improve the overall billing operational performance. Recommend changes to facilitate those improvements taking long-term positive changes into consideration as well as short-term problem-solving. This will involve examination of system operations, telecom, shared services business functions, and the related NetPlus business rules and system processes within client.
  • Perform daily reviews of the application billing data for correctness and completeness.
  • Provide input to and obtain feedback from Service Engineers, Analysts, and Service Owners regarding process changes and their effect on billing.
  • Perform validation stemming from changes in the billing process and/or vendor billing data.
  • Keep detailed records of the application’s performance and shortcomings. Provide recommendations for possible improvement(s) for senior-level staff to review and analyze.
  • Receive/Retrieve vendor billing data and execute month-end processing of billing data through generation of invoice to customers.

30% - Support Customer inquiry/request tracking and resolution.
  • Provide Incident Management, Problem Management, Change Management, Service Request Management, and customer consultation for NetPlus enterprise billing system.
  • Assess customer problems completely so that areas of concern can be identified, and remedial results attained.
  • Escalate and communicate customer issues to management.
  • Work with the management team to prioritize suggested changes to each business segment
  • Maintain current reports within NetPlus and build new reports using Pentaho.
  • Generate easy-to-interpret reports based on collected data.

10% - Administration of SAS and IBM IZPCA Mainframe Enterprise Applications
  • Monitor and support functions for SAS 9.4 and IBM IZPCA in both production and test environments.
  • Support and maintain accounting modules of the IBM IZPCA application in production and test
  • Process all metric input log data for hundreds of applications as well as operating system log data. This daily process includes daily and monthly update programs, daily audit programs, daily database backup programs, daily reporting programs, weekly source code backup programs, and disaster recovery programs.
  • Understand the proprietary of IBM, Computer Associates (CA), SAS®, and MXG® software packages and administer periodic scheduled maintenance, vendor correction fixes (hot fixes) and any client Enterprise computing changes that may occur which would impact any of the input log data or daily process and reporting of input data.
  • Understand client major software component data input feeds on the z/OS mainframe platform which include CICS, DB2, IMS, RMF, SMF, TCP/IP. As well as other data feeds such as Direct Access Storage Data (DASD), MQSeries, SYSVIEW messaging data, and Tape Management System (TMS).
  • Analyze and debug problems and implement changes. Provide analytical research resulting in internal and external billing inquiry reports. Present reports using Microsoft Windows applications such as MS Word®, Excel®, Powerpoint®, Adobe Acrobat® and WinSCP file transfer.
  • Develop programs to generate reports for IZPCA using Cognos Analytics

10% - Other duties as assigned

Skills:
 SkillRequired / DesiredAmountof ExperienceKnowledge to provide sys admin duties, system analysis and/or prog, and extensive knowledge of relational databases and business enterprise systemsRequired5YearsKnowledge of specific computer environments and broad range of programming and/or development languages with ability to learn emerging prog languagesRequired5YearsKnowledge and ability to devise or modify procedures to solve complex problems considering computer equipment capacity and limitations.Required5YearsExtensive knowledge to serve as a technical resource in solving problems of high complexity.Required5YearsAbility to lead applications related to complex projects involving multiple staff across specialty areas.Required5YearsAbility to independently manage project timelines, resources, staff and leads implementation efforts.Required5YearsUnderstands the market, industry and competitors that have an impact on the customer's business.Required5YearsStrong communication skills to interact with operations team members, production, support, implementation, infrastructure, and development teamsRequired5YearsAbility to develop long-range strategic alternatives and build client support of organization’s objectives.Required5Years

Powered by JazzHR

G43MvAr1dA