Current jobs related to Automotive Service Advisor - Matthews - Infiniti of Charlotte Inc

  • Service Advisor

    2 months ago

    Matthews, United States Genesis of Charlotte Full time

    Job DescriptionJob DescriptionJob Summary:The Service Advisor at Genesis of Charlotte is a vital member of our team, responsible for providing exceptional customer service and overseeing all aspects of the service department. This individual will serve as the primary point of contact for customers, ensuring their needs are met and their expectations are...

  • Service Advisor

    2 months ago

    Matthews, United States Keffer Hyundai Full time

    Job DescriptionJob DescriptionDescription of the role:The Service Advisor at Keffer Hyundai in Matthews, North Carolina is responsible for providing exceptional customer service and acting as a liaison between customers and the service department. The Service Advisor will handle customer inquiries, service requests, and ensure that all necessary repairs and...

  • Automotive Sales Advisors

    3 weeks ago

    Matthews, North Carolina, United States FirstChoice Hiring Full time

    Location: Shelby, NCPosition: Automotive Sales AdvisorsExperience: Sales Experience Preferred But Not RequiredCompensation: Competitive Salary Plus BonusesOverview: At FirstChoice Hiring, we are dedicated to delivering exceptional customer service that fosters long-term relationships with our clients. We are currently seeking enthusiastic and motivated...

  • Automotive Sales Advisors

    3 weeks ago

    Matthews, North Carolina, United States FirstChoice Hiring Full time

    Join Our Team as Automotive Sales AdvisorsLocation: FlexibleAbout Us:At FirstChoice Hiring, we are dedicated to providing an exceptional customer experience that fosters long-term relationships. We believe in a culture that prioritizes teamwork and community engagement.What We Offer:Comprehensive Medical, Dental, and Vision Insurance (available after 90...

  • Luxury Automotive Sales Advisors

    3 weeks ago

    Matthews, North Carolina, United States FirstChoice Hiring Full time

    Join Our Team as Luxury Automotive Sales AdvisorsAt FirstChoice Hiring, we are excited to announce openings for Luxury Automotive Sales Advisors. We pride ourselves on being a leading dealership with a commitment to excellence and customer satisfaction.Why Choose Us?When you become a part of our team, you are not just joining a dealership; you are becoming...

  • Automotive Service Specialist

    3 weeks ago

    Matthews, North Carolina, United States Parent Account for Keffer Hyundai, Genesis, Courage Kia, & 704 Full time

    Job OverviewWe are looking for a dedicated and meticulous Automotive Service Specialist to become a part of our dynamic team. In this position, you will be tasked with evaluating, maintaining, and repairing vehicles in accordance with manufacturer specifications. The ideal candidate is a proactive problem solver with a positive outlook, possessing a solid...

  • Service Lane Manager

    2 months ago

    Matthews, United States Keffer Hyundai Full time

    Job DescriptionJob DescriptionDescription of the role:Keffer Hyundai is seeking a dedicated and motivated Service Lane Manager to join our team in Matthews, North Carolina. As a Service Lane Manager, you will play a pivotal role in ensuring the efficiency and effectiveness of our service department. You will be responsible for overseeing the day-to-day...

  • Service Consultant

    2 weeks ago

    Matthews, North Carolina, United States Hyundai Dealership Full time

    Job Title: Service AdvisorAbout the Role:We are seeking a skilled Service Advisor to join our team at Hyundai Dealership. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Customer Interaction: Greet customers, obtain customer and vehicle data, and determine the nature of...

  • Automotive Service Center Manager

    7 days ago

    Matthews, North Carolina, United States Genesis of Charlotte Full time

    Job SummaryGenesis of Charlotte is seeking a skilled and experienced Shop Foreman to oversee the operations of our automotive service center in Matthews, North Carolina. The ideal candidate will have a strong background in automotive repair and a proven track record of managing a team of technicians.Key ResponsibilitiesOversee and coordinate daily activities...

  • Service Technician

    2 months ago

    Matthews, United States Keffer Hyundai Full time

    Job DescriptionJob DescriptionService TechnicianAbout the CompanyKeffer Hyundai is a well-established automotive dealership located in Matthews, North Carolina. We pride ourselves on providing exceptional customer service and maintaining a high standard of quality in all our operations.Description of the RoleAs a Service Technician at Keffer Hyundai, you...

  • Automotive Service Center Supervisor

    2 weeks ago

    Matthews, North Carolina, United States Genesis of Charlotte Full time

    **Job Summary:**Genesis of Charlotte is seeking a skilled and experienced Shop Operations Manager to oversee the operations of our automotive service center. The Shop Operations Manager will be responsible for managing a team of technicians and ensuring the efficient and safe completion of repairs and maintenance tasks on customer vehicles.**Key...

  • Automotive Service Center Manager

    4 hours ago

    Matthews, North Carolina, United States Genesis of Charlotte Full time

    Job Summary:Genesis of Charlotte is seeking a skilled and experienced Shop Foreman to oversee the operations of our automotive service center in Matthews, North Carolina.The Shop Foreman will be responsible for managing a team of technicians and ensuring the efficient and safe completion of repairs and maintenance tasks on customer vehicles.Key...

  • Automotive Service Center Supervisor

    3 weeks ago

    Matthews, North Carolina, United States Genesis of Charlotte Full time

    Position Overview: Shop Foreman at Genesis of CharlotteGenesis of Charlotte is seeking an experienced Shop Foreman to oversee our automotive service operations. In this pivotal role, you will lead a dedicated team of technicians, ensuring that vehicle repairs and maintenance are performed efficiently and safely. This is a full-time position offering a...

  • Service Technician

    4 months ago

    Matthews, United States Courage Kia Full time

    Job DescriptionJob DescriptionWe are seeking a skilled and detail-oriented Automotive Service Technician to join our dynamic team. In this role, you will be responsible for inspecting, maintaining, and repairing cars and Sport Utility Vehicles. Our ideal candidate is a problem solver who has a deep understanding of auto mechanics and an unwavering commitment...

  • Service Technician

    4 months ago

    Matthews, United States Courage Kia Full time

    Job DescriptionJob DescriptionWe are seeking a skilled and detail-oriented Automotive Service Technician to join our dynamic team. In this role, you will be responsible for inspecting, maintaining, and repairing cars and Sport Utility Vehicles. Our ideal candidate is a problem solver who has a deep understanding of auto mechanics and an unwavering commitment...

  • Automotive Service Attendant

    3 weeks ago

    Matthews, North Carolina, United States Keffer Hyundai Full time

    Position Overview:Keffer Hyundai is seeking a dedicated Automotive Service Attendant to enhance our service department's efficiency. This full-time role is essential for maintaining seamless operations within our service area. The successful candidate will exhibit a keen eye for detail, exceptional customer service abilities, and a strong desire to grow...

  • Service Technician

    2 months ago

    Matthews, United States Parent Account for Keffer Hyundai, Genesis, Courage Kia, & 704 Full time

    Job DescriptionJob DescriptionWe are seeking a skilled and detail-oriented Automotive Service Technician to join our team. In this role, you will be responsible for inspecting, maintaining, and repairing vehicles to manufacturer standards. Our ideal candidate is a problem solver with a positive attitude who has an understanding of auto mechanics and an...

  • Automotive Operations Manager

    2 weeks ago

    Matthews, North Carolina, United States Genesis of Charlotte Full time

    **Job Summary:**Genesis of Charlotte is seeking a skilled and experienced Automotive Operations Manager to oversee the operations of our automotive service center. The successful candidate will be responsible for managing a team of technicians and ensuring the efficient and safe completion of repairs and maintenance tasks on customer vehicles.**Key...

  • Automotive Operations Manager

    6 days ago

    Matthews, North Carolina, United States Genesis of Charlotte Full time

    Job Summary:Genesis of Charlotte is seeking a skilled and experienced Shop Foreman to oversee the operations of our automotive service center in Matthews, North Carolina. The Shop Foreman will be responsible for managing a team of technicians and ensuring the efficient and safe completion of repairs and maintenance tasks on customer...

  • Automotive Billing Clerk

    2 months ago

    Matthews, United States Keffer Hyundai Full time

    Job DescriptionJob DescriptionJob Summary:The Automotive Billing Clerk at Keffer Hyundai in Matthews, North Carolina is a full-time individual contributor role in the Accounting & Finance department. This position plays a key role in ensuring accurate and timely billing processes for all automotive sales and services. The primary responsibility of the...

Automotive Service Advisor

4 months ago

Matthews, United States Infiniti of Charlotte Inc Full time
Job DescriptionJob Description

Infiniti of Charlotte is currently hiring Service Advisors for our growing Service Department This position is an excellent opportunity for the right person, with plenty of potential for growth within the company. Our ideal candidate is a result-driven individual with stellar customer service and communication skills, strong attention to detail and an ability to thrive in a fast-paced environment. Experience with DMS software and knowledge of Infiniti / Nissan products is a plus.

 

Job Responsibilities:

• Assist customers with repair and scheduled maintenance service requests

• Help to ensure the vehicle is fixed right the first time by listening to customer inquiries and requests and accurately documenting all customer concerns on the repair order

• Consult customers on needed scheduled maintenance repairs and review root cause/corrective repair action with the customer

• Communicate with customer throughout repair process

• Inspect every finished repair order for proper completion, pricing accuracy, and legibility

• Assist the Service Manager by distributing work to technicians, accurately maintaining repair records, supporting promotional activities, monitoring labor inventory, complying with safety and environmental programs and practices, and any other duties as assigned

• Treat customers with respect and courtesy to help foster long term relationships

 

Job Requirements:

• Excellent verbal communication and customer service skills

• Professional appearance and demeanor

• Ability to thrive in a fast-paced environment

• Capacity to learn quickly and work well under pressure

• Schedules appointments with customer

 

• Meets dealership's standards for repair and order production

 

• Maintains CSI at or above Company standards

 

• Knowledge of Infiniti / Nissan automotive service writing process preferred

• Ability to work both independently and as part of a team to ensure complete customer satisfaction

• Must have a valid driver’s license and driving record

• Must be able to work a schedule of Monday - Friday and 2-3 Saturdays per month

 

About Infiniti of Charlotte:

• This position is eligible for a full benefit package including medical, dental and vision

• Paid Vacation

• Air-conditioned Shop

• On the job paid training

• Lots of opportunity for growth. We prefer to promote from within.

• Employee appreciation meals, monthly meetings and prizes

• Employee pricing on service, parts and vehicle purchases.

• We are an equal opportunity employer and a drug free workplace. Drug test and background check required.