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Team Leader

4 months ago

Jacksonville, United States Whataburger Full time
Job DescriptionJob DescriptionSilvercreek Group is a family-owned Whataburger franchisee that believes strongly in family values, serving delicious food, and providing extraordinary hospitality.

We believe Silvercreek Group has the people it takes to achieve continued success and sustained growth in the competitive food service industry. It is you, the employees of Whataburger, who will determine how well we perform in the future.

Silvercreek will build and operate throughout Northeast Florida / South Georgia areas creating career growth opportunities. Come join our team and be an essential part of our Whataburger Family.

Our Restaurant Team Leaders / Food Service Shift Leaders have a dual role - youll serve as both a restaurant leader and a team member. As a leader, youll work closely with the Restaurant Manager ensuring all operating procedures are followed. Youll also assist with scheduling, training, and supervising Team Members.

As a Team Members are responsible for ensuring each customer enjoys an amazing experience. It starts with hot, freshly-prepared products, always using the highest quality ingredients, and it includes making sure our restaurants are always clean and family-friendly. Youll work closely with the Restaurant Manager and other Team Members in a creative, supportive, fun, fast-paced environment, rich with teamwork and positivity.

Responsibilities:
  • Provide extraordinary hospitality and customer service
  • Establish and maintain positive, professional, and effective working relationships
  • Food preparation and delivery maintaining quality standards
  • Maintain open and professional communication with management and team
  • Complete daily work as assigned with a sense of urgency
  • Maintain cleanliness, sanitation, and food safety standards
  • Supervise and lead a team
  • Fiscal responsibilities
  • Achieve and maintain required certifications

Requirements:
  • Must be able to stand during entire shift
  • Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push
  • Must be able to read (orders on tickets, menu board, receipts, etc.)
  • Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and product items
  • Frequent washing of hands

Qualifications:
  • Must be at least 18 years of age
  • High school diploma/GED
  • Solid communication skills and the ability to build and maintain an effective working relationship with management and co-workers
  • Demonstrated ability to work in a team environment with strong leadership skills
  • Experience in restaurant, retail or hospitality setting a plus
  • Food Safety Certification preferred

Benefits/Perks:
  • Competitive Weekly Pay
  • Pay for Performance Program eligibility to receive reviews and pay increases
  • Schedule Flexibility
  • Leadership Development and Career Growth Opportunities
  • Online Access to Your Schedule Through R365 Interactive Scheduling
  • Healthcare and Life Insurance Benefits
  • Time Off Benefits
  • Discounted Meals
  • Service Awards
  • EAP (Employee Assistance Program)
  • Whataburger Family Foundation (Hardship Grant Assistance)
  • Scholarship Program
  • 401(k) Savings Plan

Compensation: $15.00 - $17.00 per hour

'We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Complete our short application today

Brand: Whataburger
Address: 8325 Southside Blvd. Jacksonville, FL 32256
Property Description: Silvercreek Group
Property Number: Whataburger #1357