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Host/Hostess

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Los Angeles, United States Gritz N Wafflez Full time
Job DescriptionJob DescriptionSalary: $16-24 DOE

We are looking for a professional and friendly Host/Hostess to join our team Your main goal in this position should be to ensure the highest level of clients' satisfaction and provide an outstanding customer experience.


Host/Hostess Duties and Responsibilities


  • Greet patrons, and if needed, confirm reservations, take reservations, and track occupancy chart for space
  • Answers phone calls and gives basic information on reservations, availability, restaurant hours and services
  • Keep track of the waiting list and open tables
  • Assign tables to guests depending on party size, waiter/waitress availability
  • Accurately quote wait times to patrons
  • Alert and call guests to host stand when the table is bussed and cleaned
  • Escort guests to table and present food and drink menus
  • Answer patron questions regarding menu items; recommend or suggest items as needed
  • Takes patrons' drink orders
  • Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats are
  • Assist with waitstaff side work and opening and closing duties
  • Take orders over the phone and pack prepared take-out orders


Host/Hostess Requirements and Qualifications


  • High school degree or equivalent; or relevant work experience
  • Legally able to serve alcohol
  • Willing to work nights and weekends
  • Physically able to wipe down table tops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop
  • Physically able to stand and move during the length of shift; able to bend and kneel through shift
  • Able to perform basic mathematics
  • Friendly polite and courteous to all patrons
  • Works well as part of a team and on individual tasks
  • Eager to learn and grow with restaurant