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Customer Service Representative
4 months ago
Are you looking to make a long-lasting impact on the business you work with? Looking for a clear path to advancement? Want to be developed along the way? Good with people?
DESCRIPTION:
We are looking for a passionate Customer Service Representative who will partner with and ensure the long-term success of our customers. You will be responsible for developing relationships within your assigned territory, and connecting with key decision-makers directly. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Customer Service Representative Responsibilities:
- Execute day-to-day customer service, sales, marketing, and campaign management
- Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying the opportunity to expand customer experiences and sales
- Own all problem-solving, troubleshooting, client campaign requests, media planning, and sales technique implementations
- Build customer and client relationships through customer service excellence and balance their campaign needs with your proactive approach
- Team building, growth, and expansion efforts
Customer Service Representative Benefits:
- Daily team development activities
- After hour work gatherings: intramural games/sports
- One on one development from company executives
- Annual awards and recognition
- Holidays off
- Investment in your growth and progression
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