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Front Desk Coordinator

4 months ago

Germantown, United States CoreLife Full time
Job DescriptionJob Description

BILINGUAL FRONT DESK COORDINATOR
Are you looking for a role where you can help change lives, one patient at a time? Do you want to have a direct impact on the patient experience with your outstanding customer service skills? Does a 4 day workweek (10 hour days) with a 3 day weekend interest in? Have you worked in the front office of a medical clinic for at least one (1) year? Are you bilingual in Spanish? If so, apply now for the Front Desk Coordinator role.

At CoreLife we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in the lives of patients. 

We are looking for a Front Desk Coordinator (FDC) to join our Germantown, MD location. At this location, you will have a set 4 day workweek, 10 hours per day schedule with a 3 day weekend. The FDC will provide exceptional patient experience while managing the check-in and check-out process, which may include helping them complete any paperwork, handling medical insurance, collecting payments and balances, and scheduling follow up appointments. This role will use critical thinking skills to manage the clinic's schedule and interpersonal skills to establish professional relationships with multidisciplinary roles within the clinic and organization. Additional responsibilities include timely and professionally answering the telephone and managing the appearance and cleanliness of the clinic.
 

QUALIFICATIONS:

  • One (1) year of medical front office experience
  • Bilingual in Spanish (preferred)
  • Knowledge of medical terminology and familiarity with medical insurance
  • Passion for changing lives, one patient at a time
  • Valid CPR license 
  • Strong critical thinking, problem solving, decision making, interpersonal, communication, and customer service skills

AS A CORELIFE TEAMMATE, YOU CAN EXPECT:

  • Values based culture
  • A competitive hourly rate
  • Medical, dental, and vision insurance
  • Wide selection of ancillary benefits
  • Paid time off
  • 7 paid holidays
  • Retirement plan

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