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Operations Support Administrator

4 months ago

Rochester, United States Emerge Full time
Job DescriptionJob Description

JOB SUMMARY

The Operations Support Administrator is a dynamic and versatile role designed to support and enhance the efficiency of the Purchasing and Inventory Administrator, Distributor Management Administrator, and Bookkeeper. This individual will be instrumental in learning the intricacies of these positions, providing assistance during peak periods, and ensuring continuity of operations in their absence. Additionally, the Operations Support Administrator will collaborate with the Business Manager on special projects and contribute to the strategic initiatives of the company.

ESSENTIAL FUNCTIONS

The Operations Support Administrator will be responsible for a variety of essential tasks:

  • Supports the Purchasing and Inventory Administrator to carry out purchasing processes, build assemblies, and inventory management, ensuring operational readiness and efficiency.
  • Supports the Distributor Management Administrator in managing distributor relationships, processing sales orders and invoices, overseeing shipping/receiving operations for both domestic and international transactions, and maintaining compliance with export regulations.
  • Supports the Bookkeeper by facilitating accounting tasks, processing international payments, customer service at the retail counter, and maintaining meticulous financial records.
  • Steps in to manage the responsibilities of the Purchasing and Inventory Administrator, Distributor Management Administrator, and Bookkeeper in their absence, ensuring a seamless transition and uninterrupted workflow.
  • Works closely with the Business Manager to support daily operations and contribute to the execution of special projects and strategic business goals.
  • Engages in continuous learning to understand the roles and responsibilities of the supported positions fully, enabling effective cross-functional support.
  • Fosters a collaborative environment by working alongside team members, sharing knowledge, and contributing to a culture of excellence.
  • Adapts to the evolving needs of the business, demonstrating flexibility and a proactive approach to tackling new challenges and opportunities.

    In addition to the essential functions listed above, the Operations Support Administrator may be asked to perform other duties as assigned or requested. Our team-oriented work environment requires everyone to be flexible and adaptable to meet changing demands and expectations.

    EDUCATION, KNOWLEDGE, SKILLS, & ABILITIES

    Required Education, Knowledge, Skills, & Abilities

    The ideal candidate for the Operations Support Administrator position should possess the following qualifications:

    • Associate's degree in business, accounting, or related field, or an equivalent combination of related work experience, training, and/or education sufficient to successfully perform the essential duties of the job is required.
    • Proficient in QuickBooks and Microsoft Office Suite.
    • Data entry experience.
    • Strong time management, multitasking, and prioritization skills.
    • Independent problem-solving with attention to detail.
    • Excellent customer service and communication skills.
    • Ability to work well in a team and maintain confidentiality with financial information.

      Preferred Education, Knowledge, Skills, & Abilities

      While we are willing to train the right person, the ideal candidate will have:

    • Experience in a manufacturing environment.
    • Familiarity with basic inventory management principles.
    • Knowledge of shipping concepts.
    • Experience in Accounts Payable/Accounts Receivable and vendor management.

      BENEFITS

      This position is eligible for a range of employee benefits, including:

      • 10 days of paid time off per year for new employees, increasing to 15 days of paid time off per year after three years of employment.
      • 11 days of paid holidays per year.
      • Medical insurance for both individuals and families.
      • Participation in the Company's profit-sharing plan, allowing employees to share in the Company's success.
      • Company contributions to a 401(k) program after one year of employment.
      • 100% Company-funded legal insurance, ensuring employees have access to legal counsel when needed.
      • 100% Company-funded enrollment in a comprehensive Employee Assistance Program, providing employees with essential support for personal and professional challenges.
      • 100% Company-funded dental and vision insurance.
      • 100% Company-funded supplemental short-term and long-term disability insurance, group life insurance, and AD&D insurance.
      • 100% Company-funded AAA membership, providing employees with roadside assistance.

        If you are qualified for this position, please click "apply now" or send resume to Elaine McKenna, Sr. Search Consultant, at elaine.mckenna@emerge360.com. Thank you in advance, however, only qualified candidates will be contacted. #INDDH

        Who is Emerge? We are a global talent solutions company working with clients all over the world. We deliver managed sales, services, marketing, and business solutions to our clients. We are committed to your success, working quickly and efficiently to provide tangible, measurable results.