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Fitness Studio Manager

4 months ago


Park Ridge, United States StretchLab - Park Ridge Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Wellness resources

StretchLab Park Ridge

We are looking for motivated individuals who can commit 35+ evening hours per week. This is an hourly position with base plus bonus. Customer Service and Sales experience in Fitness or Health & Wellness Required.

Position:
The role of the Studio Manager in promoting the growth of the studio with new membership sales by following up with digital leads thru phone/text and booking them into Intro Sessions. Presenting the membership options at first visit opportunities. The role also includes retaining current members with a top of the line member experience & customer service. Grassroots Marketing & Social Media Marketing to grow StretchLab brand awareness, fun out of studio pop up events to drive clients to the studio. Fitness knowledge, management, membership sales & customer service experience is required. This is a part-time position, 20 weekly hours. Schedule flexibility very important and require working Saturdays & some evenings Advancement opportunities available.
Responsibilities:
  • Sales process of lead generation, follow up, membership sales presentation & close.
  • Assess first time appointments & present membership options
  • Social Media Studio posting, Email marketing, Grassroots Marketing, out of studio pop up events.
  • Manage the front desk to greet and check-in clients and prospects when they enter the studio
  • Conduct tours of the facility while establishing a relationship and targeting an individuals needs and wants
  • Maintain a high level of member retention with exceptional customer service & proactive communication.
  • Maintain a high level of membership sales production & sales goals
  • Emphasize and enforce the objectives of the studio as a fitness and wellness provider
  • Present available services, memberships & packages to current & prospective members
  • Book quality appointments and follow-up with leads and missed intro sessions
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
  • Key Holder, ensure the studio is open in the AM or close in PM.
  • KPI reporting & tracking of studio & team performance
Requirements:
  • Excellent membership sales, communication, and customer service skills required.
  • Health or Fitness Membership Sales experience Required.
  • Social Media & Canva Savy
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch
  • Ability to learn and use the Club Ready software system
  • Ability to stand or sit for up to 6 hours throughout the workday.
  • Must be fluent in English and have excellent communication skills via in person, phone and email
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills, phone skills & vocabulary
Compensation & Perks:
  • Competitive compensation based on experience
  • Health & Wellness Benefits
  • Paid Time Off
  • Bonus sales & studio performance
  • Free Parking
  • Discounted memberships & retail
  • Huge opportunities for growth within the studios, including additional sales and management & regional management opportunities as we expand to other locations.
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