Help Desk I
1 month ago
- Monitor and respond quickly and effectively to requests from the IT helpdesk ticketing system or phone queue.
- Provide technical assistance and support for incoming concerns and issues, related to systems, software, and hardware.
- Manage physical IT tasks, such as running cables under desks, setting up workstations, and maintaining network infrastructure.
- Work through the problem-solving process with customers
- Report significant and recurring issues to the tier-2 support team
- Complete other projects as assigned
- 1+ years of related experience
- Experience with Windows operating systems and the Microsoft Office Suite
- Ability to lift PC, printers, and other hardware as required.
- Relevant certifications are a plus
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Help Desk Specialist
5 days ago
Columbus, Ohio, United States Vector Consulting, Inc Full time{"h1": "Help Desk / Video Support Analyst Opportunity", "p": "Vector Consulting, Inc. is seeking an experienced Help Desk / Video Support Analyst to join our team on a 12+ months renewable contract opportunity in Columbus, OH. As a Help Desk / Video Support Analyst, you will be responsible for providing technical support and assistance to our clients via...
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Help Desk Specialist
4 weeks ago
Columbus, United States AMP Public Power Partners Full timeAMERICAN MUNICIPAL POWER, INC. JOB DESCRIPTION This position is located in and will report out of Columbus, OH. Position Title: Help Desk Specialist Reports To: Manager of IT FLSA Status: Non-Exempt Basic Functions: The Help Desk Specialist will be responsible for providing desktop/laptop, mobile device, and application support to AMPs end user environment....
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Help Desk Manager
2 weeks ago
Columbus, United States InfraSource Full timeInfraSource, A Quanta Services Company At InfraSource, we believe in developing and retaining the best people in the industry and providing the best value services to our customers in the natural gas and electric industries. We take pride in developing the infrastructure of our country by connecting people and resources. As an industry leader over...
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Help Desk Specialist
1 month ago
Columbus, United States American Municipal Power, Inc Full timeJob DescriptionJob DescriptionAMERICAN MUNICIPAL POWER, INC.JOB DESCRIPTIONThis position is located in and will report out of Columbus, OH.Position Title: Help Desk SpecialistReports To: Manager of ITFLSA Status: Non-ExemptBasic Functions: The Help Desk Specialist will be responsible for providing desktop/laptop, mobile device, and application support to...
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IT Help Desk Associate
1 month ago
Columbus, United States Improveit Home Remodeling Full timeJob DescriptionJob DescriptionThe IT Help Desk Associate provides technical end-user support to a variety of employees, teams, and executives. This position is the initial point of contact for technical support requests received by phone, e-mail or other methods. This position is responsible for installing, diagnosing, repairing, maintaining, and upgrading...
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Help Desk Analyst
5 days ago
Columbus, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for a Help Desk Analyst to join our team in the Plastics Manufacturing industry, located in Columbus, Ohio. As a Help Desk Analyst, you will be the first line of support, ensuring high levels of customer satisfaction through efficient troubleshooting of technical issues...
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Help Desk Lead
1 day ago
Columbus, Ohio, United States Virtual Full timeJob Title: Help Desk LeadLocation: Zelienople, PA (hybrid)Job Type: Direct-HireSalary Range: $75,000 - $85,000Summary:The Help Desk Lead will provide technical support and interact with internal staff and external vendors, supporting end users and administering IT operations.Responsibilities:Provide basic technical support and troubleshoot end-user computing...
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Help Desk Technician
3 months ago
Columbus, United States Proteam Solutions Full timeEssential Duties Respond to and diagnose interactions using systems analysis techniques and procedures through interactions with customers (faculty, staff and students) via phone, e-mail and or walk-in. Incident or Request recognition, research, consultation, resolution recognition, feedback to customers, and ownership. Provide excellent customer service and...
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Help Desk Support Specialist
5 days ago
Columbus, Ohio, United States VirtualVocations Full timeVirtualVocations is seeking a skilled Help Desk Technician to provide remote support for Unison PRISM users. The ideal candidate will have experience with PRISM v7 and be able to troubleshoot basic application issues related to routing, roles, requisitions, and contracts. Additionally, the successful candidate will have experience with interfaces between...
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IT Help Desk Specialist
4 weeks ago
Columbus, United States Crossland Construction Full timeGet to Know Us With a company built on family-by family-it's no surprise that working here is so much more than just putting on a hard hat and work boots. At Crossland, you join a group of Real Builders who care about bringing long-lasting facilities to our clients and providing the best culture and opportunities for our employees. With our own in-house...
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Help Desk Support Specialist
2 weeks ago
Columbus, Ohio, United States Novalink Solutions LLC Full timeJob SummaryNovalink Solutions LLC is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our end-users, troubleshooting software and hardware issues, and ensuring that our IT systems are running smoothly.Key ResponsibilitiesProvide technical support to end-users via phone,...
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IT Help Desk Specialist
1 month ago
Columbus, United States Crossland Construction Company Inc Full timeJob DescriptionJob DescriptionGet to Know UsWith a company built on family—by family—it’s no surprise that working here is so much more than just putting on a hard hat and work boots.At Crossland, you join a group of Real Builders who care about bringing long-lasting facilities to our clients and providing the best culture and opportunities for our...
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Help desk analyst 2
3 weeks ago
Columbus, United States S R INTERNATIONAL INC Full timePosition Description: IT Help Desk Analyst 2 DRC - Ohio Department of Rehabilitation & Correction A help desk analyst 2 with preferred experience with Polycom RMX, Resource Manager, and endpoints along with Microsoft Office 365, and can work successfully across multiple teams with professional written and oral communication. ODRC expects help desk analyst...
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Help Desk Support Specialist
2 weeks ago
Columbus, Ohio, United States Idealforce Full timeJob Summary:Idealforce is seeking a highly skilled Help Desk Analyst 3 to join our team in Columbus, OH. As an onsite Help Desk Analyst, you will be responsible for providing technical support to end-users, troubleshooting software and hardware issues, and ensuring the smooth operation of IT systems.Key Responsibilities:Technical Support: Provide technical...
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Senior Help Desk Technician
1 month ago
Columbus, United States Astute Technology Management Full timeOverview Position Title: Senior Help Desk Technician Department: Services Compensation Breakdown: 100% Service Location: Columbus, Ohio Regular Hours: 40 M-F 7am to 6pm EST Pay Range: $25.00 to $29.00 Hourly Full or Part Time: Full-time Exempt or Non-Exempt: Exempt PTO Classification: H1 Supervisory Position: No Description Astute...
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Senior Help Desk Technician
1 month ago
Columbus, United States Astute Technology Management LLC Full time $25 - $29Job DescriptionJob DescriptionOverviewPosition Title: Senior Help Desk TechnicianDepartment: ServicesCompensation Breakdown: 100% ServiceLocation: Columbus, OhioRegular Hours: 40 M-F 7am to 6pm ESTPay Range: $25.00 to $29.00 HourlyFull or Part Time: Full-timeExempt or Non-Exempt: ExemptPTO Classification: H1Supervisory Position: NoDescriptionAstute...
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Senior Help Desk Technician
1 month ago
Columbus, United States Astute Technology Management LLC Full timeJob DescriptionJob DescriptionOverviewPosition Title: Senior Help Desk TechnicianDepartment: ServicesCompensation Breakdown: 100% ServiceLocation: Columbus, OhioRegular Hours: 40 M-F 7am to 6pm ESTPay Range: $25.00 to $29.00 HourlyFull or Part Time: Full-timeExempt or Non-Exempt: ExemptPTO Classification: H1Supervisory Position: NoDescriptionAstute...
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Help desk analyst 2
3 weeks ago
Columbus, United States S R INTERNATIONAL INC Full time $26Job DescriptionJob DescriptionPosition Description:IT Help Desk Analyst 2DRC - Ohio Department of Rehabilitation & CorrectionA help desk analyst 2 with preferred experience with Polycom RMX, Resource Manager, and endpoints along with Microsoft Office 365, and can work successfully across multiple teams with professional written and oral communication.ODRC...
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Help Desk Specialist
4 days ago
Columbus, Ohio, United States Randstad Full timeJob SummaryRandstad is seeking a skilled Help Desk Representative to join their team. As a key member of the support team, you will be responsible for providing top-notch technical assistance to customers.Key ResponsibilitiesAssist customers with a variety of technical issues via phone, email, or chatProvide troubleshooting assistance and technical support...
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Help Desk Technician
5 days ago
Columbus, United States TEKsystems Full timeJob DescriptionJob DescriptionTEKsystems supports multiple clients with Level 1 service desk/helpdesk openings. Positions can be 100% on-site, hybrid, or 100% remote based on client preference.Shift: 1st, 2nd, or 3rd - depending on client and position needPay: $16-20/hr, based on experience and qualificationsDuration: Contracts can range between 3 months to...