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Assistant Branch Manager I

4 months ago

Westbrook, United States Northeast Credit Union Full time
Job DescriptionJob Description

We are seeking an Assistant Branch Manager for our Westbrook, ME branch.

At Northeast Credit Union, our core values drive our mission and vision. Our mission is to enrich and nourish the lives of others: Our members, our employees, and our communities.


Voted Forbes list of America’s Best In-State Credit Unions 6 years in a row

The Role:

  • Provide members and potential members with product and service information in a helpful efficient manner.
  • Build and retain member relationships through service quality and member needs satisfaction.
  • Promote the Credit Union’s products and satisfy members’ financial needs through selling additional credit union services.
  • Originate loans and increase deposits by meeting identified member needs.
  • Cross sell other NECU products and services and ancillary products as appropriate.
  • Assume many Branch Manager responsibilities as the Regional Manager travels often.
  • Plan, organize, control and direct the branch teller line, safe deposit (if applicable), and ATM cash operators to assure quality member service and member needs satisfaction.
  • Create a productive environment to develop and sustain an efficient and knowledgeable staff.


Essential Functions:

  • Meet members' needs by providing outstanding service, problem resolution and needs based selling; interview loan applicants, close loans, cross-selling, prospecting and seeing the loan/mortgage process from application to loan closing.
  • Active in sales development activities. This could include community involvement and development within and outside the parameters of our established business hours.
  • Meet individual sales goals along with cross-selling credit union products and services which include minimum percentage goals for all ancillary products.
  • Initiate and develop sales training for other branch staff.

The Qualifications we’re Looking for:

  • One to three years of similar or related experience.
  • Supervisory experience in a credit union or bank is strongly preferred.
  • At least one years' experience managing & coaching direct reports. Developing other senior members/supervisors is a plus.
  • Active in sales development activities.
  • Proven history of meeting sales goals.
  • Outstanding communication skills, both verbal & written.
  • A high school education or GED. College degree preferred.


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Benefits We Offer:

  • Employee loan discount
  • Student loan/tuition assistance program
  • Comprehensive medical/dental/vision +
  • PTO and paid federal holidays
  • Weekly paychecks
  • 401k plan with employer match/profit sharing
  • Participation in the Annual Sales Incentive Plan

Additional Perks:

  • Continued training and advancement opportunities
  • Balanced/Predictable schedule; all locations close at 5pm and on Sundays
  • Opportunity to join our many employee created Engagement Groups (e.g. Pride at Work, Women in Leadership, Book Club, Running & Walking)
  • Local Volunteer Opportunities with employer contributed Volunteer Day
  • Company Outings and annual Summit
  • Hybrid work environments

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Equal Opportunity Employer

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