Current jobs related to Front Desk Specialist-Williamsburg, VA - Village of Williamsburg - Holiday Inn Club Vacations

  • Front Desk Attendant

    2 months ago

    Williamsburg, United States Colonial Williamsburg Company Full time

    Who We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from the past" through preserving and restoring 18th-century Williamsburg, Virginia's...

  • FRONT DESK ATTENDANT

    4 months ago

    Williamsburg, United States Colonial Williamsburg Company Full time

    ** FRONT DESK ATTENDANT (Williamsburg Inn Hotel** **Job Category****:** HOSPITALITY **Requisition Number****:** FRONT001431 Showing 1 location **Job Details** **Description** **$500 Sign on Bonus** **FRONT DESK ATTENDANTS (Williamsburg Inn Hotel)** Job Duties: Assists guests efficiently, courteously and professionally in all front office related functions...

  • Sr. Front Desk Attendant

    2 months ago

    Williamsburg, United States Colonial Williamsburg Foundation Full time

    JOB DESCRIPTION: This is an AGENCY only search and open only to current employees to apply. Williamsburg Lodge and Conference Center: This guest and conference facility combines the ambiance of an American folk art motif with contemporary comforts and conveniences. Many of the 323 guest rooms feature cypress paneling, hardwood floors and rocking chairs....

  • Front Desk Associate

    1 week ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Front Desk AttendantWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company.Job Summary:The Front Desk Attendant will be responsible for providing exceptional guest service, handling front office operations, and maintaining a high standard of hospitality.Key Responsibilities:Assist guests...

  • Front Desk Attendant

    3 months ago

    Williamsburg, United States Williamsburg Lodge Full time

    DescriptionWho We AreFounded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg,...

  • Front Desk Attendant

    2 months ago

    Williamsburg, United States Williamsburg Inn Full time

    DescriptionWho We AreFounded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg,...

  • Front Desk Specialist-Williamsburg, VA

    2 weeks ago

    Village of Williamsburg, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionGreat Career Opportunity With Amazing Benefits! Benefits After 90 Days: 401k Retirement Insurance Paid Time Off Tuition Assistance Room Discounts Worldwide ClubGo Membership (Free Vacations) & Much More. At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring...

  • Front Desk Specialist-Williamsburg, VA

    4 weeks ago

    Village of Williamsburg, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionGreat Career Opportunity With Amazing Benefits! Benefits After 90 Days: 401k Retirement Insurance Paid Time Off Tuition Assistance Room Discounts Worldwide ClubGo Membership (Free Vacations) & Much More. At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring...

  • Sr. Front Desk Attendant

    2 months ago

    Williamsburg, United States Colonial Williamsburg Company Full time

    JOB DESCRIPTION: This is an AGENCY only search and open only to current employees to apply. Williamsburg Lodge and Conference Center: This guest and conference facilitycombines the ambiance of an American folk art motif with contemporary comforts and conveniences. Many of the 323 guest rooms feature cypress paneling, hardwood floors and rocking chairs....

  • Front Desk Associate

    2 days ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Front Desk AttendantWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...

  • Front Desk Associate

    1 week ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    {"title": "Front Desk Attendant", "description": "Job SummaryWe are seeking a highly skilled and courteous Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be responsible for providing exceptional guest service, handling registration and cashiering duties, and maintaining a high standard of...

  • Front Desk Associate

    2 days ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Front Desk Attendant Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...

  • Front Desk Supervisor

    2 weeks ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process.Key...

  • Front Desk Receptionist

    4 months ago

    Williamsburg, United States Hotel Resource Full time

    **Admin - Clerical, Hospitality - Hotel** **Front Desk Receptionist - Hospitality** Front Desk Receptionist - Hospitality CTR Corporation Williamsburg VA **Front Desk Receptionist - Hospitality** **Company:** CTR Corporation **Location:** US **Category:** Admin - Clerical, Hospitality - Hotel **Degrees Required:** High School **Employment Type:**...

  • Front Desk Representative

    2 weeks ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Job Summary:The Front Desk Attendant plays a vital role in providing exceptional guest experiences at Colonial Williamsburg Company. As a key member of our front office team, you will be responsible for ensuring seamless check-in and check-out processes, handling guest inquiries, and maintaining a high level of customer satisfaction.Key...

  • Front Desk Supervisor

    1 week ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Job Summary:The Colonial Williamsburg Company is seeking a skilled and customer-focused Senior Front Desk Attendant to join our Front Office Team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key...

  • Front Desk Agent

    4 months ago

    Williamsburg, United States Westgate Resorts Full time

    **Front Desk Agent** * 1324 Richmond Rd, Williamsburg, VA * Full-time **Company Description** Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides spacious, period-specific accommodations just 0.5 mile from Colonial Williamsburg allowing you the incredible opportunity to immerse yourself in American history while helping guests...

  • Front Desk Agent

    5 months ago

    Williamsburg, United States Comfort Suites Historic Williamsburg Full time

    Job DescriptionJob DescriptionComfort Suites Williamsburg is looking for a Front Desk agent.The candidate must be customer service oriented, Friendly and able to follow instructions.Some responsibilities include Check in and checkout guests, answer phones, make reservations.Attention to details is required to processing charges and posting payment.The...

  • Spa Front Desk Attendant

    4 months ago

    Williamsburg, United States Colonial Williamsburg Full time

    DescriptionFrom the Historic Area to Hotels, Colonial Williamsburg mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and entertained guests from around the globe. The Spa of Colonial Williamsburg is looking for an experienced individual to fill the position of...

  • Sr. Front Desk Attendant

    3 months ago

    Williamsburg, United States Williamsburg Woodlands Hotel & Suites Full time

    DescriptionJOB DESCRIPTION: This is an AGENCY only search and open only to current employees to apply. Williamsburg Lodge and Conference Center: This guest and conference facility combines the ambiance of an American folk art motif with contemporary comforts and conveniences. Many of the 323 guest rooms feature cypress paneling, hardwood floors and rocking...

Front Desk Specialist-Williamsburg, VA

4 months ago

Village of Williamsburg, United States Holiday Inn Club Vacations Full time
Job DescriptionJob Description

Great Career Opportunity With Amazing Benefits

Benefits After 90 Days:

  • 401k Retirement
  • Insurance
  • Paid Time Off
  • Tuition Assistance
  • Room Discounts Worldwide
  • ClubGo Membership (Free Vacations) & Much More.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review and print reports to complete daily assignments. The Front Desk Specialist will support the Marketing Face to Face team during the check in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns. This individual is expected to assume a position of a technical and service expert regarding business center and resort Wi-Fi access, to ensure great first and last impressions. Other responsibilities include folio posting, cash handling, key control as well as assisting guests with various questions and concerns.

ESSENTIAL DUTIES AND TASKS:

  • Greets all guests and provides outstanding customer service. Facilitates the overall guest experience from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests. Communicates with Housekeeping, Maintenance and Custodian as appropriate to expedite the cleaning of units, repairs and other requests.
  • Ensures that each interaction exceeds the expectations of our owners and guest. Answer all guest inquires. If unable to respond as an expert, will identify the appropriate resort personnel to assist. Clarifies needs and reacts accordingly; recognizing and initiating solutions to owner/guest concerns with a sense of urgency and to their satisfaction.
  • Maintains and is responsible for a house cash bank, performs end of day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customer’s credit, and establishes how the customer will pay for the accommodation.
  • Performs other duties as assigned.

EDUCATION and/or EXPERIENCE

  • High School Diploma or GED
  • Must have a minimum of one year of Customer Service experience, preferably in a resort/hotel Front Office environment.
  • Bilingual a plus

QUALIFICATIONS

  • A commitment to providing outstanding customer service
  • Knowledge of Microsoft Office Suite
  • Able to acquire a clear understanding of timeshareware applications
  • Basic knowledge of office equipment required to perform the job
  • Ability to establish and maintain effective working relationships with co-workers and leaders
  • Strong problem-solving skills
  • Capable of seeing a task through to completion
  • Strong organizational skills
  • Excellent verbal and written communication skills.
  • Fluent in the English language
  • Demonstrates a professional business appearance and upbeat, pleasant personality