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Field Service Technician

4 months ago

Fargo, United States Parksite Full time
Job DescriptionJob DescriptionBecome an Employee Owner with Parksite Earn more from your hard work

Parksite is looking to add a Field Service Technician to their team The Field Service Technician is responsible for assisting the production department by performing the following duties:

  • Providing service and customer support via field visits and phone calls.
  • Managing all onsite inspection visits and repairs, while balancing end user requests against customer obligations.
  • Diagnosing installation errors or technical problems and determining proper solutions.
  • Producing timely, detailed service reports.
  • Operating rental vehicles in a safe manner by following all company procedures and protocols.
  • Cooperating and sharing information with the Sales, Production and Logistics teams.
  • Building positive relationships with customers.

Education / Experience:

  • Education:
    • High School Diploma/GED
  • Specialized knowledge of equipment used could include:
    • Various saws; sanders; air exchange, hoses and tools; power tools; hand tools; pre-finish equipment and applications and door assembly and building equipment; packaging equipment; and hydraulic lifting equipment (forklifts, electric jacks, etc.).
  • Skills & Experience:
    • Proven field experience
    • Ability to troubleshoot, test, repair and document improper installations
    • Ability to work flexible shifts/adapt to changing work schedules
    • Knowledge of painting and staining steel, fiber classic and wood materials
    • Knowledge of building materials and carpenter skills
    • Familiarity with Microsoft Office Suite

Benefits:

  • 401(k) Program
  • Company Paid Life Insurance
  • Health, Dental and Vision Insurance Plans
  • Health Savings and Flexible Spending Insurance Plans
  • Vacation, Sick and PTO Time
  • A stake in your company with our Employee Stock Ownership Plan (ESOP)

The ideal candidate will be a self-starter that is both punctual and meticulous, striving to provide a great customer experience by responding quickly, accurately diagnosing issues, and making high quality repairs.

About Us:

Parksite is a sales, marketing and distribution company serving many segments of the building industry, with a focus on both interior and exterior products. We are proud to supply the best Fabricators and Building Material dealers with category leading products for the residential, commercial and remodeling markets. Focusing on superior products and exceptional service, Parksite's unique marketplace niche is through education. We begin by identifying products with distinctive applications and specifically educate and emphasize the value of these products directly to architects, builders and designers. With this approach, we have become a leader in the industry with each of the products we sell. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands.