Long Term Care Ombudsman Program Volunteer

4 months ago

Lawrence, United States AgeSpan Volunteer Opportunities Full time
Job DescriptionJob Description

AgeSpan

Volunteer Position Description


Responsibility: To enhance the quality of life of nursing and rest home residents by advocating for the residents of assigned facility. Serving as a link between residents, families, staff, and others to resolve resident complaints and concerns.


Essential Functions: (Core duties or tasks that are fundamental and not marginal to the performance of the volunteer position)

  • To advocate for the residents in the assigned facilities.
  • To assess, resolve and provide information and referral for concerns of residents, families and the community that are received during a facility visit.
  • To complete visits to the assigned facilities on a weekly basis, unless otherwise authorized by the Program Director.
  • In the event of not being able to visit an assigned facility due to a state-of-emergency, connect with residents and the designated facility staff contact by alternative communications; phone, Microsoft teams, Zoom, Skype, etc.
  • Maintain open communication during visits with assigned facility contact person to resolve concerns of residents brought forward during visits.
  • Complete visit, case, and consultation reporting requirements within 48 hours of completion of a visit, contacting the Director with any questions or concerns.
  • Identify and report issues that may affect the health, safety, welfare, and resident rights and or any serious concern, including reports or observations of abuse, neglect, or mistreatment immediately to the Program Director.
  • Maintain confidential information regarding the residents, their concerns only to be shared within the Ombudsman Program and with consent of the resident to all others.
  • Notify the Program Director immediately of any conflicts of interest that may arise during time as serving as a volunteer.

Requirements/Skills:

  1. Complete a volunteer application process.
    • Complete interview with Volunteer Programs Staff & Program Director.
    • Complete and pass a CORI.
    • Complete General Agency Volunteer Orientation.
  2. Complete at least one shadow visit with Program Director prior to attending certification training.
  3. Successfully complete a certification training presented by the Massachusetts Office of the State Long Term Care Ombudsman.
  4. Attend scheduled monthly LTCOP Staff meetings, if unable to complete must schedule an individual meeting with the Program Director and or their designee.
  5. Complete re-certification training every two years, regardless of when first certified.
  6. Complete 24 hours of continuing education per year.
  7. Participate in Field Supervision with the Program Director or their Designee as required.
  8. Begin field training within two weeks of completing the classroom training, which includes joint visits with the Program Director or their Designee. Must be completed within 60 days of the final class.
  9. Have reliable transportation or access to it.
  10. Understanding of basic computer/technology skills, including, but not limited to; web-browser, outlook, Microsoft word, Microsoft Teams, Zoom, Skype, etc.
  11. Have and be able to maintain excellent communication skills.

Learn more about becoming a Volunteer Ombudsman here.



Job Posted by ApplicantPro

  • Assisted Living Ombudsman Volunteer

    4 months ago

    Lawrence, United States AgeSpan Volunteer Opportunities Full time

    Job DescriptionJob DescriptionAgeSpan Volunteer Position DescriptionResponsibility: To enhance the quality of life of assisted living residents by advocating for the residents of assigned community. Serving as a link between residents, families, staff, and others to resolve resident complaints and concerns. Essential Functions: (Core duties or tasks that...

  • General Volunteer Application

    4 months ago

    Lawrence, United States AgeSpan Volunteer Opportunities Full time

    Job DescriptionJob DescriptionAgeSpan Volunteer ProgramsWe have opportunities for people to get involved and give back to their communities. Each program has its own guidelines regarding the requirements that volunteers must meet to participate, such as time commitment and training. We welcome individuals from a variety of diverse backgrounds who are...

  • Long Term Care Advocate

    2 weeks ago

    Lawrence, Massachusetts, United States The Northeast Independent Living Program, Inc. Full time

    Job SummaryThe Northeast Independent Living Program, Inc. is seeking a highly skilled Community Supports Specialist to join our team. As a Community Supports Specialist, you will play a vital role in assisting individuals with disabilities in need of long-term care services to make informed choices about resources, services, and settings based on their needs...

  • LGBTQ+ Resource Volunteer Application

    5 months ago

    Lawrence, United States AgeSpan Volunteer Opportunities Full time

    Job DescriptionJob DescriptionAgeSpanVolunteer Position DescriptionResponsibility: To enhance the quality-of-life LGBTQ+ Consumers.Essential Functions: (Core duties or tasks that are fundamental and not marginal to the performance of the volunteer position)To Advocate for LGBTQ+ Consumers.Assist with the development and maintenance of a data base of LGBTQ+...

  • LGBTQ+ Community Support Volunteer

    3 weeks ago

    Lawrence, Massachusetts, United States AgeSpan Volunteer Opportunities Full time

    Position OverviewOrganization: AgeSpanRole Summary: This volunteer role aims to improve the well-being of LGBTQ+ individuals.Key Responsibilities:Act as an advocate for LGBTQ+ individuals.Help in creating and sustaining a comprehensive database of LGBTQ+ resources at local, state, and national levels.Verify and finalize the vetting process for...

  • LGBTQ+ Community Support Volunteer

    3 weeks ago

    Lawrence, Massachusetts, United States AgeSpan Volunteer Opportunities Full time

    Position OverviewOrganization: AgeSpanRole Summary: This volunteer role is dedicated to improving the well-being of LGBTQ+ individuals.Key Responsibilities:Champion the rights and needs of LGBTQ+ individuals.Support the creation and upkeep of a comprehensive database of LGBTQ+ resources at local, state, and national levels.Verify and finalize the vetting...

  • Coordinator for Long-Term Support Services

    3 weeks ago

    Lawrence, Kansas, United States Northeast Independent Living Program Full time

    Job Overview**$1,000 Sign-On Bonus and $100 Gas Gift CardPosition Title: Long-Term Support Services CoordinatorAbout Us: The Northeast Independent Living Program (NILP) is a dynamic and expanding human services organization dedicated to empowering individuals with diverse disabilities to achieve independence within their communities across Northeast...

  • Certified Nursing Assistant

    1 week ago

    Lawrence Township, United States Lawrence Rehabilitation and Healthcare Full time

    About UsLawrence Rehabilitation and Healthcare is a leading provider of long-term care services, dedicated to delivering exceptional patient care and support in a warm and welcoming environment.Job SummaryWe are seeking a skilled and compassionate Certified Nursing Assistant (CNA) to join our team. As a CNA, you will play a vital role in providing...

  • Travel Nurse RN Long Term Acute Care

    6 days ago

    Lawrence, Kansas, United States Vibra Travels Full time

    Job Title: Travel Nurse RN Long Term Acute CareVibra Travels is seeking a skilled travel nurse RN for a long-term acute care position in Lawrence, Kansas.Job Description & RequirementsSpecialty: Long Term Acute CareDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelVibra Travels is a leading provider of travel...

  • LGBTQ+ Advocate and Resource Developer

    2 weeks ago

    Lawrence, Massachusetts, United States AgeSpan Volunteer Opportunities Full time

    Job DescriptionAgeSpan Volunteer OpportunitiesVolunteer Position OverviewResponsibility: To enhance the quality-of-life for LGBTQ+ consumers by providing support and resources.Key Functions:Advocacy: To advocate for the rights and well-being of LGBTQ+ consumers.Resource Development: To assist in the development and maintenance of a database of LGBTQ+...

  • Physical Therapist

    9 hours ago

    Lawrence, Kansas, United States Amergis Full time

    Job SummaryWe are seeking a highly skilled Physical Therapist to join our team as a Long Term Sub in a school setting. The ideal candidate will have experience working with pediatric populations and be able to design and implement effective physical therapy programs.Key ResponsibilitiesDesign and implement physical therapy programs for students with varying...

  • Travel Nurse RN Long Term Acute Care Opportunity

    5 days ago

    Lawrence, Kansas, United States Vibra Travels Full time

    Job Title: Travel Nurse RN Long Term Acute CareVibra Travels is seeking a skilled travel nurse RN for a long term acute care position in Lawrence, Kansas.Job Description & RequirementsSpecialty: Long Term Acute CareDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelVibra Travels is looking for a travel registered...

  • Patient Transportation Driver

    3 weeks ago

    Lawrence, United States Midland Care Full time

    Midland Care is now hiring for a Patient Transportation Driver to join our team at our Lawrence PACE Center.Summary:Our Transportation Specialists transport participants for our PACE program to and from appointments, the Day Center and their homes. You will assist participants in and out of the vehicle and the building sites they are reporting to. Primary...

  • Options Counselor for Community Support

    3 weeks ago

    Lawrence, Kansas, United States Northeast Independent Living Program Full time

    Job OverviewSign-on Bonus: $1,000 and Gas Gift Card: $100Position Title: Options Counselor for Community SupportAbout Us: The Northeast Independent Living Program (NILP) is a dynamic and expanding human services organization dedicated to empowering individuals with various disabilities to achieve independence within their communities across Northeast...

  • Speech Language Pathologist

    1 month ago

    Lawrence, United States Midland Care Full time

    Our PACE Team is hiring a Speech Language Pathologist! Join Midland Care! The Speech-Language Pathologist is responsible for the oversight of Speech Therapy services ensuring the delivery of therapeutic interventions. This position is supervised as designated on the organization chart Employment Status: PRN Locations: Lawrence & KCKQualifications: Required:...

  • Speech Language Pathologist

    2 months ago

    Lawrence, United States Midland Care Full time

    Our PACE Team is hiring a Speech Language Pathologist! Join Midland Care! The Speech-Language Pathologist is responsible for the oversight of Speech Therapy services ensuring the delivery of therapeutic interventions. This position is supervised as designated on the organization chart Employment Status: PRN Locations: Lawrence & KCKQualifications: Required:...

  • Licensed Speech Therapist

    3 weeks ago

    Lawrence, Kansas, United States Midland Care Full time

    Join Our PACE Team as a Speech Language Pathologist at Midland Care The Speech Language Pathologist plays a crucial role in managing Speech Therapy services, ensuring effective therapeutic interventions are delivered. This position operates under designated supervision as outlined in the organizational structure. Employment Status: PRN Locations: Lawrence &...

  • Patient Transportation Driver

    3 weeks ago

    Lawrence, United States Midland Care Full time

    Midland Care is now hiring for a Patient Transportation Driver to join our team at our Lawrence PACE Center.Summary: Our Transportation Specialists transport participants for our PACE program to and from appointments, the Day Center and their homes. You will assist participants in and out of the vehicle and the building sites they are reporting to. Primary...

  • Options Counselor Professional

    2 weeks ago

    Lawrence, Massachusetts, United States The Northeast Independent Living Program, Inc. Full time

    Job SummaryThe Northeast Independent Living Program, Inc. is seeking a highly skilled Community Supports Specialist to join our team. As a Community Supports Specialist, you will play a vital role in assisting individuals with disabilities in need of long-term care services to make informed choices about resources, services, and settings based on their needs...

  • Community Supports Specialist

    2 weeks ago

    Lawrence, Massachusetts, United States The Northeast Independent Living Program, Inc. Full time

    Job SummaryThe Northeast Independent Living Program, Inc. is seeking a highly skilled Community Supports Specialist to join our team. As a Community Supports Specialist, you will play a vital role in assisting individuals with disabilities in need of long-term care services to make informed choices about resources, services, and settings based on their needs...