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Front Desk Coordinator

4 months ago

Chicago, United States Ivy Residences Full time
Job DescriptionJob Description

JOB DESCRIPTION: We are looking for a Front Desk Coordinator who is adaptive, outgoing, and a hardworking leader. This position requires the ability to deliver high-quality customer service to all that enter our office.

RESPONSIBILITIES:

  • Welcomes residents and prospects by standing up and greeting them and warmly and offering a beverage.
  • Answers phones, transfers calls, answers questions and refers inquiries to other team members.
  • Oversees the front desk to ensure all necessary tasks are completed and excellent customer service is given to all residents and visitors.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Uses MS Word and Outlook effectively to create documents, send emails, and maintain calendar appointments
  • Assists with resident move-ins, processes move-outs, and maintains office calendar.
  • Order supplies for the office.
  • Assists with filing and maintains the filing system.
  • Supports office operations.
  • Plans and assists with monthly Employee Meetings.
  • Any and all tasks as assigned.

QUALIFICATIONS:

  • High school graduate
  • Ability to use MS Word and Outlook accurately and effectively
  • Excellent customer service skills
  • Real Estate office experience is preferred, but not required
  • Excellent attention to detail
  • Excellent verbal and written communication
  • Ability to lift up to 40 lb
  • Ability to work up to 40 hours per week (including weekends)

COMPANY DESCRIPTION: Ivy Residences is a premier full-service property management company with the experience and knowledge to provide professional and responsive property management services. With over 1,200 apartments in the Hyde Park neighborhood, Ivy Residences is committed to providing a premier living experience to its residents.