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Program Director

4 months ago

Webster, United States Bay Area Turning Point Inc. Full time
Job DescriptionJob DescriptionPosition Overview:
Program Director oversees, coordinates, implements and evaluates daily program operations, special projects/activities, service delivery, grant reporting requirements, service units, outreach and education and compliance of the Non-Residential Program (to include hotline, counseling services, advocacy, housing assistance, violence prevention, post shelter follow-up, program staff, and volunteers) for victims of domestic violence and sexual assault. 

HOURS: 40 to 45 hours weekly minimum or as necessary to achieve program objectives, responsibilities, and tasks.    Work Schedule to include Monday – Thursday 8 am to 5:30 pm, Friday 8 am to 3 pm, with the ability to work evenings and weekends as necessary to achieve the agency’s objectives.

Essential Duties and Responsibilities:
  • Participate in agency visioning, strategic planning, and implementation of programs.
  • Cooperate with funding sources conducting annual audits and monitoring.
  • Oversee hiring decisions, training, evaluations, and progressive discipline of managers under your leadership. 
  • Ensure 24-hour services coverage for hotline and on call services. 
  • Evaluate, provide and initiate training and re-training regarding documentation, delivery/tracking of services, and service delivery compliance.
  • Serve as the primary emergency contact regarding service delivery non-residential emergencies. 
  • Propose to the Deputy Director service-related policies and procedures that are within the philosophy and mission of the agency.
  • Execute the oversight of programs and services within the annual budget and adjust as needed.
  • Provide crisis intervention and assist victims via 24-hour crisis hotline. 
  • Approve Financial assistance applications for survivors of domestic and sexual abuse.
  • Serve as on call back up for emergency and non-emergency accompaniments. 
  • Assist the Deputy Director in determining the annual budget for program services specifically. 
  • Oversee timely submission of program grant reports as directed by the compliance department.
  • Report program components to board members and community stakeholders as needed.
  • Communicate emergency/critical situations to the Deputy Director in an expedient manner.
  • Oversee service files to assess documentation to maintain orderly and complete client records.  This includes training and re-training, random monitoring and on-going evaluation of effectiveness of forms.
  • Participate in agency fundraising activities as requested.
  • Assist and participate in volunteer training sessions and in-service/workshops as needed.
  • Attend and actively participate with inter-agency coalitions and networking groups as assigned.
  • Actively participate in supervisors and combined staff meetings. 
  • Represent the agency in community awareness and speaking activities.
  • Other duties as assigned.

Qualifications:
  • 4 years’ experience in program management and supervision of staff.

Education and Other Requirements:
  • Minimum of a 4-year degree or comparable experience.
  • Must pass a criminal background check, motor vehicle report, and reference checks.
  • Must have a clean driving record/automobile insurance coverage/be insurable/ have at least three years of verifiable driving experience.
  • Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

Job-Specific Competencies:
  • Maintain knowledge of overall agency objectives, activities and client assistance resources.
  • Demonstrates expertise in the dynamics of FV, SA, Elder Abuse, Child Abuse and pass knowledge to staff. 
  • Demonstrate leadership to include the hiring of management staff.
  • Organize and prioritize multiple and changing workload.  Maintain attention to detail.
  • Communicate openly and clearly, both orally and in writing, modeling leadership and teamwork; make logical decisions that are reflective of the philosophy, mission, and management style of the agency and that benefit the non-residential program and/or the agency in general.
  • Ability to work with a diverse group of individuals.
  • Must be knowledgeable and comply with the Fiscal Management Policies and Procedures to approve purchases requests as applicable by agency standards.
  • Computer knowledge of programs including Microsoft Office Suite.
  • Ability to demonstrate critical thinking skills to assist with in-the-moment issues or crises.
  • Sensitivity regarding the issues of family violence and sexual assault.

I have read and understand the essential job functions that have been outlined in the above job description for
Bay Area Turning Point, Inc.

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Employee Signature                                                                Date

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Supervisor’s Signature                                                            Date
 NOTE:  This job description is not intended to be all-inclusive.  Employees may perform other related duties as negotiated to meet the organization’s ongoing needs.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.

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