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Patient Access Representative

4 months ago

Albuquerque, United States Albuquerque Health Care for the Homeless Full time
Job DescriptionJob DescriptionSalary: $16.82/hr.

Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness.  AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness.  Our vision is to live in a world that is just and without homelessness.  We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.


We are currently looking for an individual to join us as a Patient Access Representative (PAR) at our dental/medical front desk. The role of the PAR is critical to a positive patient experience and our ideal candidate will be someone who has excellent customer service standards, great organizational and time management skills, the ability to work collaboratively across departments and roles, and an eye for detail to ensure all administrative paperwork (intakes, ROIs, applications for financial assistance, etc) contain complete and accurate information.  This role will also verify insurance eligibility and restrictions to include referrals, prior authorization and financial assessment.


Minimum Qualifications:


  • Experience working in medical front desk, customer service, or hospitality role
  • Ability to work in fast-paced sometimes stressful/noisy environment
  • Excellent attendance history
  • Ability to communicate and work with a widely diverse range of client/patients and co-workers
  • High school diploma or equivalent


Preferred Qualifications:


  • Experience with under served populations
  • Previous receptionist experience in medical or dental environments
  • Bilingual Spanish
  • Experience in working in an electronic health record (EHR)


Bilingual speakers, Spanish speakers, People of Color, LGBTQIA+, veterans, persons with disabilities, and women encouraged to apply. 


Albuquerque Health Care for the Homeless is an equal opportunity / affirmative action employer. We comply with State and Federal employment practice laws prohibiting discrimination based on an applicant’s age, race, ethnicity, creed, national origin, religion, veteran status, gender identity, disability, or sexual orientation.


All benefits begin the month after hire:


  • Low cost medical, vision, and dental insurance with health club membership
  • Life insurance and Accidental Death and Dismemberment fully paid for by organization
  • Long Term Disability fully paid for by organization
  • Paid Time Off - 24 days in first year of employment
  • Catastrophic Sick Time accrual
  • 7 Paid holidays
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401k with employer match
  • Student loan forgiveness eligible