Dallas Leasing Agent

3 months ago

Dallas, United States Urby Full time
Job DescriptionJob Description

You are an internal expert of our product and an exemplary ambassador of the brand By connecting in a genuine way with all prospective residents, you provide thoughtful options and solutions to individual desires and needs. Using a people-first approach, you provide an engaging touring experience that exceeds service expectations and aligns with company brand standards.

Responsibilities

  • Establish trust by creating a connection with prospective residents – take time to understand their preferences and be sure to genuine excitement for them
  • Ensure all prospective residents feel at home from the moment they arrive by creating a warm, welcoming environment and addressing them by name
  • Guide tours with confidence and efficiency – provide insight into our lifestyle brand, resident events, and amenities
  • Maximize the use of our software systems, Salesforce and Entrata, to respond to new leads in a timely manner; convert leads to opportunities; execute and record all tasks and follow-up efforts; negotiate leasing terms, guide application process within appropriate time frames, and processes application requirements:
    • Lease documents
    • Screenings
    • Credit checks
    • Application fees and other chargers
  • Run daily reporting, such as availability, to ensure an accurate up-to-date status of all units; provide status reports on a weekly basis
  • Regularly conduct building and unit walkthroughs to ensure the upkeep of all spaces; provide any necessary feedback to the property management and maintenance departments
  • Consistently track monthly records of new leases for commission tracking
  • Review ILS sites and website for listing accuracy
  • Maintain awareness of local market conditions and trends, including but not limited to market data analysis, leasing rates, marketing strategy and leasing velocity
  • Work in collaboration with the property management team to ensure an exceptional and unrivaled customer experience overall for all prospects and residents; relay all feedback to ensure resident satisfaction is being maintained and/or improved

Attributes

  • Highly motivated, self-driven team player
  • Sales skills (e.g., asking open questions, understanding needs, overcoming objections, negotiating)
  • Attention to detail and time management skills
  • Clear, concise, organized, effective communication skills
  • Able to multitask in fast-paced environment
  • Suggested proficiency in CRM software: Salesforce + Entrata

Employee Benefits

Time away

  • Generous PTO policy + EOY rollover
  • 10 paid company holidays
  • Paid parental leave

More than just your salary

  • 401k + company match
  • Free parking + pre-tax commuter benefits
  • Monthly spot bonus programs
  • Employee referral incentive
  • Discounts at all in-house cafes

Health + Wellness

  • Gym + pool access at any of our Urby locations
  • 80% employer sponsored Cigna medical, dental, vision plans
  • HSA + FSA with up to $2,500 company match
  • Mental health support available through Ginger

Culture

  • Social work environment with fast paced start-up energy
  • Company outings including a beach party day
  • Complimentary snacks and monthly team lunches
  • Casual but cool dress code

Growth + Development

  • Networking events
  • Exclusive trainings with inspirational industry experts
  • Cross-training programs
  • Tuition reimbursement

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