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Server Assistant

4 months ago

Atlanta, United States Ray's in the City Full time
Job DescriptionJob DescriptionCompany Overview
We are an award winning, fine dining Atlanta institution. Since 1984 we have been serving Atlanta prime steaks, fresh seafood, and fine wines. We provide outstanding work locations, unparalleled training and exciting work environments. We are passionate about providing impeccable dining experiences for our guests and wide-ranging and rewarding work experiences for our team members.

Job Summary
As a Server Assistant, you provide direct and indirect assistance to the Server for Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items. You are responsible for providing direct and indirect service throughout a guests dining experience. You will also maintain a clean, sanitary, and safe work area in a fast paced environment, while providing superior guest service.

Responsibilities
  • Provide direct and indirect assistance to the Server for Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items
  • Abide by the every table is your station rule
  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
  • Retrieves order from kitchen, confirms its accuracy and delivers it to guests
  • Ascertain guest satisfaction throughout the meal service
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
  • Verify guests that purchase alcohol are at least 21 years of age
  • Possess full knowledge of bar and menu items and be able to make recommendations
  • Accurately take food and beverage orders from guests in a timely manner.
  • Deliver food and beverage orders within established time frames
  • Consistently use suggestive selling techniques
  • Ensure that alcohol is consumed in designated areas only
  • Establish professional, hospitable rapport with each guest you serve
  • Perform opening, running and closing side work assignments
  • Always perform as a team member
  • Attend and participate in on-going training sessions, read shift notes and attend shift meetings
  • Adhere to company policies and standards

Qualifications
  • High School diploma or GED
  • Must be authorized to work in the USA and proper documentation
  • Must be at least 18 years of age
  • Obtain any necessary licensing or permits
  • Preferred minimum of 1 year of experience operating at a full service restaurant
  • Ability to stand on feet for an extended period of time
  • Ability to work flexible shifts including nights, weekends, and holidays
  • Ability to work in a fast pace environment
  • Excellent customer service skills with strong ability to interact with guests
  • Verbal communication skills, and accurate math and cash handling skills

Benefits/Perks
  • Competitive Wages for all positions
  • Rays offers Medical, Dental, Vision insurance after 60 days of service for full time employees
  • We have 401K Employee Contributions (as soon as hired) and 401K Employer Match to 4% (Match offered to full time employees after 1,000 hours in 12 months, 21+ years old requirement)
  • Paid Time Off for full time employees (30+ hours average per week)
  • Performance based career growth - Rays believes in promoting from within the company
  • Employee Food Discounts We want you to have the fine dining exceptional experience
  • Direct Deposit offered for all employees Tips paid to payroll checks to assist with tax reporting
  • Fun company outings with an amazing team