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Concierge - Full Time

4 months ago

Warren, United States Mira Vie Full time
Job DescriptionJob Description

Distinctive Living is seeking a Concierge (Part-Time) that will be located in our Mira Vie Senior Living Community in Warren, NJ

Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. The impact we make goes beyond the walls of the communities we work with. From our team members to partners, we aim to encourage a lasting positive impact in your life so that you can do the same for your residents. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.

Job Summary

The Concierge position works under the Executive Director and supports functions of the daily activities. The position is responsible for managing the reception area and will answer the phones promptly and professionally, direct calls to the appropriate team, greet incoming guests, accept deliveries, and provide administrative support for business services as needed. The concierge will exemplify the Distinctive way by modeling professional presentation and communication, and provide unparalleled hospitality to residents, guests, and team members. This position is Full Time, Monday - Friday

Benefits when choosing a career with Distinctive:

  • Medical, Dental and Vision benefits
  • Paid Time Off, Floating Holidays
  • 401k Retirement Plan & Life Insurance
  • Team Member Assistance Program

Essential Functions

  1. Respond to residents and family members questions and concerns and share important information with the Executive Director.
  2. Greet and direct all visitors in a professional and helpful manner.
  3. Answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary.
  4. Monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, beverage stations, and common areas within the community
  5. Organize incoming mail and ensure that it is distributed to the appropriate person.
  6. Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from the inquiry including at minimum call back information.
  7. Maintain professionalism and resident confidentiality at all times.
  8. Preform all other duties as requested.

Qualifications:

  • High School Diploma or equivalent required.
  • Minimum of one year of experience as a receptionist.


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