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Patient Coordinator

4 months ago

Billings Metropolitan Area, United States Bennion Lambourne Orthodontics Full time
Job DescriptionJob DescriptionDescription:

Duties/Responsibilities:

  • Deliver a distinctive patient experience with every patient both in person and over the phone
  • Answer calls, and schedule new and existing patients for orthodontic treatment
  • Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
  • Maintain a clean and welcoming patient waiting area
  • Collect patient payments and post them to their patient ledger
  • Update necessary documents into patient chart
  • Outbound calls to patients for confirming upcoming appointments
  • Additional duties as needed such as assisting with cleaning, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office


Requirements:

Requirements:


  • Customer Service experience
  • Passion for delivering the best experience
  • Ability to collaborate and be team-oriented
  • At least 1 year of experience in a dental front office setting preferred