Current jobs related to Network Engineer - Kerrville - Hill Country Telephone Cooperative

Hill Country Telephone Cooperative, Inc. (HCTC) is hiring a full-time Network Engineer. Would you like to take your career to the next level with an established and community-minded telecommunication provider? If so, this may be the right opportunity for you

This position earns a competitive salary commensurate with education and experience. We also offer extremely affordable health benefits for the entire family, including medical, vision, and dental. Life and disability insurance, a pension and 401k retirement plan, paid holidays, personal days, and paid time off (vacation & sick leave) are offered along with low-cost internet services.

About HCTC
Established as a cooperative in 1951 to furnish telephone service in the rural areas of the Hill Country, we now provide these beautiful smaller cities and rural areas with high-speed broadband and telecommunication services. We have a vision of connected, vibrant, and sustainable rural communities, contributing to a prosperous, equitable, and thriving society. Committed to our customers and communities, we are transparent, fair, and honest.

Our employees love that a career with us allows them to do challenging work while meeting the communication needs of their friends, neighbors, and business community. In addition to work they can feel good about, our valued employees receive competitive pay, generous benefits, opportunities for career development, and a positive work culture.

What to expect as a Telecommunications Network Engineer:

As an IP Network Engineer, you play an important role in the design, implementation, maintenance, and testing of our telecommunication data network that delivers data and voice utilizing wireless, XDSL, and FTTX technology. You perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations. As needed, you also provide all necessary technical assistance to operations groups 24/7.

Using your exceptional troubleshooting skills to resolve issues, you support second and third-tier escalations for all operational outages within the IP network. Proactive and not just reactive, you monitor performance and ensure system availability and reliability. You regularly test network backup procedures and keep documentation up to date. For capacity planning, you evaluate system resource utilization and trends. Conducting high-quality and comprehensive lab tests, you prove the viability of proposed engineering solutions.

Though we depend on you a great deal, you are not alone in your quest You communicate and coordinate well with others from your own and other departments. You utilize your knowledge of complex systems to keep us operating at peak proficiency.

Qualifications for an IP NETWORK ENGINEER

• Bachelor's degree in computer science, engineering, or information systems
• CCNA (Cisco Certified Network Associate) certification
• 2 years of relevant technical experience with IP network equipment
• Experience with the configuration, troubleshooting, and maintenance of IP network equipment
• Routing and switching experience
• Proven hands-on experience with monitoring, network diagnostics, and network analytics tools
• Ability to respond to emergency calls as needed, including nights and weekends

Do you enjoy troubleshooting? Are you analytical? Do you have excellent communication skills, including the ability to explain technical information in layman's terms? Are you courteous, tactful, and diplomatic? Are you goal-oriented with a team attitude? If so, you might be perfect for this position

Work Schedule
This is a full-time position that typically works 40 hours per week. Occasional after-hours work to facilitate emergency repairs of the network until service is restored may be required.

Ready to join our team?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

All employment offers are conditioned on passing a preemployment drug and alcohol screen and background check.