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Customer Support Specialist

4 months ago

Newport News, United States ALONJA Enterprises LLC Full time
Job DescriptionJob Description

We're on the lookout for a Remote Customer Service Specialist to become part of our team Your role will involve assisting customers by offering information and resolving any issues they may encounter.

Key Responsibilities:

  • Address customer inquiries and complaints promptly
  • Offer comprehensive information about our products and services
  • Troubleshoot and resolve any product-related issues or concerns
  • Maintain accurate customer records by documenting interactions
  • Stay updated on our evolving products and services to develop and maintain a robust knowledge base.


RequirementsReside in the United States
Possess Valid Identification
Clear a Background Check

Qualifications:

  • Prior experience in customer service, sales, or similar fields
  • Capacity to establish rapport with clients
  • Skill in managing priorities and multitasking
  • Positive and professional attitude
  • Strong written and verbal communication abilities


BenefitsNo Commute
Flexible Schedule
100% Remote