Current jobs related to Seasonal Customer Support Specialist - Seattle - Rad Power Bikes Inc

  • Winter Customer Support Specialist

    3 weeks ago

    Seattle, Washington, United States evo Full time

    Job OverviewCompany Mission: At evo, we strive to enhance lives by fostering community and inspiring the adventurous spirit within everyone. As a prominent multi-channel retail brand, we blend community engagement, commerce, action sports, and outdoor lifestyles. Our success is defined by our commitment to building a remarkable brand, creating an exceptional...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Seattle, Washington, United States Pace Staffing Network Full time

    Job OverviewElevate Your Career with a Premier Healthcare Union – Remote Bilingual Customer Service Role with Exceptional BenefitsBecome part of a distinguished healthcare union where your contributions truly matter. This is a remarkable opportunity to engage with an organization dedicated to advocating for the rights and welfare of healthcare...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Seattle, Washington, United States Pace Staffing Network Full time

    Job OverviewElevate Your Career with a Premier Healthcare Union – Remote Bilingual Customer Support Role with Exceptional BenefitsBecome a vital part of a distinguished healthcare union where your contributions truly matter. This is a remarkable opportunity to engage with an organization dedicated to advocating for the rights and welfare of healthcare...

  • Customer Support Specialist

    1 week ago

    Seattle, Washington, United States Circle International Bermuda Limited. Full time

    About Circle International Bermuda LimitedCircle International Bermuda Limited is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce, and financial applications worldwide.Our MissionWe envision a global economy where people and businesses everywhere...

  • Customer Support Specialist

    3 weeks ago

    Seattle, Washington, United States Concord Technologies Full time

    Job OverviewPosition Title: Customer/Technical Support SpecialistCompany: Concord TechnologiesSalary: $24 – $30/hrRole SummaryConcord Technologies is in search of a Premium Support Specialist to join our dynamic team. We are looking for an individual who is articulate, friendly, and eager to learn. Strong verbal and written communication skills are...

  • Customer Support Specialist

    4 weeks ago

    Seattle, United States PitchBook Data Full time

    At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.  Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that...

  • Customer Support Specialist

    3 weeks ago

    Seattle, United States PitchBook Data Full time

    At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.  Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that...

  • B2B Customer Support Specialist

    2 weeks ago

    Seattle, Washington, United States PACE Staffing Network Full time

    Stable Opportunity for a B2B Customer Support SpecialistAbout the Company:PACE Staffing Network is a woman-owned staffing company serving clients in the Puget Sound region for over 45 years. We specialize in placing temporary, contract, and direct hire positions in various fields, including administrative support, project management, healthcare, accounting,...

  • Logistics Customer Support Specialist

    3 weeks ago

    Seattle, Washington, United States Kuehne+Nagel Full time

    Kuehne+Nagel JobID: US [Customer Service Representative] As a Logistics Customer Support Specialist at Kuehne+Nagel, your responsibilities will include: Assisting clients with inquiries and challenges related to their shipments;Maintaining precise documentation of customer interactions and transactions;Coordinating with various teams to ensure prompt...

  • Customer Support Training Specialist

    3 weeks ago

    Seattle, Washington, United States Whole Foods Market Full time

    Become a Key Player - Training Specialist Role at Whole Foods MarketAre you enthusiastic about guiding and nurturing new team members? Whole Foods Market is in search of a committed Training Specialist to enhance our team. In this role, you will be tasked with orchestrating and executing effective training programs to foster high engagement, productivity,...

  • Seasonal Customer Service Representative

    2 weeks ago

    Seattle, Washington, United States Fran's Chocolates Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Seasonal Customer Service Representative to join our team at Fran's Chocolates. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional...

  • Customer Support Representative

    5 days ago

    Seattle, Washington, United States Outgo Full time

    About OutgoWe're a fintech company revolutionizing money management for trucking companies. Our platform, Outgo, handles invoicing, accounting, factoring, and banking in one place, helping carriers save money and grow their business.Job Title: Customer Support Representative & Collections SpecialistWe're seeking a dedicated and empathetic Customer Support...

  • Customer Service Representative

    3 weeks ago

    Seattle, United States Seattle Center Monorail Full time

    Job description We at Seattle Monorail Services (SMS) are a small team dedicated to each other and to our mission of stewarding the Seattle Center Monorail. Our stewardship of the historic system includes the system itself, the role it plays in the transportation network, its importance as a Seattle icon, and ensuring its sound financial footing. We are...

  • Junior Customer Support Specialist

    3 weeks ago

    Seattle, Washington, United States Apollo Consulting Group Full time

    Are you seeking a vibrant and engaging work atmosphere? If you enjoy connecting with individuals and are eager for a chance to grow, the role of Customer Experience Representative at Apollo Consulting Group could be the perfect fit for you.As a dynamic marketing and consulting firm, we focus on enhancing our clients' business performance through direct...

  • Seasonal Sales Consultant

    2 weeks ago

    Seattle, Washington, United States Target Full time

    About TargetTarget is a retail company that aims to provide a unique shopping experience for its customers. We strive to create a welcoming and inspiring environment that makes our guests feel valued and appreciated.Seasonal Sales RolesOur seasonal sales team is responsible for providing exceptional customer service and driving sales growth through active...

  • Customer Service Representative

    3 weeks ago

    Seattle, United States Seattle Center Monorail Full time

    Job description We at Seattle Monorail Services (SMS) are a small team dedicated to each other and to our mission of stewarding the Seattle Center Monorail. Our stewardship of the historic system includes the system itself, the role it plays in the transportation network, its importance as a Seattle icon, and ensuring its sound financial footing. We are...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Seattle, Washington, United States PACE Staffing Network Full time

    Elevate Your Career with a Premier Healthcare Union - Remote Bilingual Customer Support Role with Exceptional Benefits Become a vital part of a prominent healthcare union where your contributions significantly impact the lives of healthcare professionals. This role offers a unique chance to engage in meaningful work while enjoying comprehensive benefits,...

  • Seasonal Cashier

    5 days ago

    Seattle, Washington, United States Crate and Barrel Full time

    About the RoleWe're seeking a highly motivated and customer-focused Seasonal Cashier to join our team at Crate and Barrel. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, processing transactions accurately and efficiently, and maintaining a welcoming store environment.Key ResponsibilitiesProvide...

  • Seasonal Fulfillment Specialist

    1 day ago

    Seattle, Washington, United States Crate and Barrel Full time

    About the RoleWe're seeking a highly motivated and detail-oriented Seasonal Fulfillment Associate to join our team at Crate and Barrel. As a key member of our fulfillment team, you will play a critical role in ensuring our customers receive their orders in a timely and efficient manner.Key ResponsibilitiesProcess and fulfill customer orders, including...

  • B2B Customer Product Support Specialist

    2 weeks ago

    Seattle, Washington, United States PACE Staffing Network Full time

    About the JobWe are seeking a highly motivated and experienced B2B Customer Product Support Specialist to join our team at PACE Staffing Network. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Take orders from existing and new customers, making recommendations on...

Seasonal Customer Support Specialist

4 months ago

Seattle, United States Rad Power Bikes Inc Full time
Job DescriptionJob DescriptionDescription:

Why We’re Rad (about us):

Rad Power Bikes, America’s largest e-bike brand, is on a mission to get people riding radical electric bikes that are built for everything and priced for everyone. To support this mission we are seeking a Seasonal Customer Support Specialist to join our team.


Seasonal Customer Support Specialists provide broad support by phone and email to customers all over the country. If you have previously provided customer service in a contact center environment, this role is for you

The salary for this role is $19.00/hour.


Flexibility around scheduling to include weekends and holidays is required. This great role is available for remote, at home work with occasional travel to Seattle, Salt Lake City or Phoenix for training. This role also requires you to have high speed internet with a wired connection, 100mbps download and 25mbps of upload, and to work in a quiet environment that allows you to use a video camera for meeting involvement.



Requirements:

Why You’re Rad (about you):

  • 2+ years experience in a contact center environment providing customer service via phone, email and chat
  • Previously achieved personal KPIs directly related to contact center metrics including Average Calls per day, Average Tickets per day, CSAT, and Average Handle Time
  • Current knowledge of contact center applications including soft phones, ticketing programs, CRM systems, virtual AI/manuals, etc. Bonus points for past experience with CXOne, Shopify, NetSuite, Salesforce, Slack, Google Suite and working in a start up environment.
  • Proven ability resolving escalated concerns through impeccable communication skills, creative problem solving and general product knowledge with or without the approval of a Supervisor
  • Prior experience self-managing quantity and quality of work either in an advanced support role or remote/WFH setting

Had you been with us last month, you would have:

  • Educated customers on bike models and accessories, helping them choose which is best for them.
  • Provided escalated assistance with shipping issues and out of stock items
  • Answered general questions regarding our return policy, warranty, bike specs, accessories, apparel, store information and more
  • Helped customers place orders for bikes, accessories, parts and merchandise.

Sounding good? Read on to understand what matters most to us:At Rad we take our company values seriously. They are lived out into everything we do. Our RADICAL values really do frame what our expectations are for each and every team member. We are:

  • Results Driven, we aim for success each day and lead the charge towards a sustainable future
  • Accountable, we take ownership, bias to action, seek and provide feedback
  • Diverse, inclusive of experiences, backgrounds and skills, we value every voice
  • Innovators, we challenge ourselves and the status quo, we are original
  • Customer driven, completely, we do the right thing for our riders
  • Approachable, kind, we collaborate and are always willing to help
  • Learners, we grow our skills, we are humble and seek to improve

Does this sound like you? Great Apply and join usRad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.If you need assistance or an accommodation due to a disability, you may contact us at peopleteam@radpowerbikes.com.