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Server Assistant

3 months ago

Atlanta, United States Method Co. Full time
Job DescriptionJob Description

Join the team redefining luxury hospitality in Atlanta. Join FORTH.

You know that feeling? When you walk into a hotel or a restaurant and everything—and everyone—just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep sigh and really relax?

We create that feeling, with passionate people like you.

FORTH is thrilled to announce a variety of opportunities at our brand-new property opening summer 2024. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments.

We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too.

If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can.


The Server Assistant is crucial in assisting servers with the flow of service. Server Assistants will have a lot of contact with guests and need to be knowledgeable about all aspects of the restaurant. If they don’t know an appropriate response, they will seek it. They will be snappy with their knowledge, quick on their feet, and calm of mind and body.

Responsibilities:

  • Adhere diligently to established service standards and protocols to ensure exceptional guest experiences.
  • Maintain cleanliness and organization in the server assistant area, ensuring that supplies are adequately stocked before, during, and after shifts. Promptly notify a manager if any supplies need replenishing.
  • Ensure cleanliness and organization in the dining room and bar area throughout service.
  • Proactively pre-bus tables during guests' dining experiences to maintain a tidy and inviting environment.
  • Clear and reset tables promptly after guests have left to prepare for the next seating.
  • Assist hosts by keeping track of table statuses (clean, dirty, or occupied) to facilitate efficient seating arrangements.
  • Support servers and bartenders by running food, refilling guests' drinks, and assisting with various tasks throughout shifts.
  • Interact with guests following proper etiquette guidelines, ensuring a positive and welcoming atmosphere.
  • Demonstrate a strong, upbeat, and positive demeanor, reflecting a commitment to high standards with meticulous attention to detail.
  • Possess a genuine passion for food, beverage, and hospitality, contributing to a vibrant and enjoyable dining experience.
  • Excel in multitasking within a high-volume, fast-paced environment, maintaining composure and efficiency under pressure.
  • Foster a team-oriented mentality, collaborating with colleagues to achieve shared goals and uphold a culture of excellence.
  • Exhibit unwavering dependability and reliability, consistently delivering outstanding performance and service excellence.

Required Experience:

  • Previous experience as a server assistant or similar role in a hospitality setting preferred.
  • Strong communication and interpersonal skills.
  • Ability to work effectively as part of a team in a fast-paced environment.
  • Availability to work evenings, weekends, and holidays as required.
  • Physical stamina and ability to lift and carry items as needed.
  • Commitment to maintaining high standards of cleanliness, sanitation, and service.

Working Conditions/Environment

  • The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
  • Agility in executing fast-paced movements to navigate different areas of the property efficiently.
  • The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
  • The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.