Current jobs related to Customer Support Manager - Anaheim - EVS Inc

  • Customer Support Manager

    5 days ago

    Anaheim, United States Oceania LLC Full time

    Product Customer Support ManagerOceania LLC is seeking a highly skilled Product Customer Support Manager to oversee the technical support team and ensure high-quality customer support. The successful candidate will have a strong background in customer or technical support roles, with at least 2 years of leadership experience.Key Responsibilities:Technical...

  • Product Customer Support Manager

    4 weeks ago

    Anaheim, United States Oceania International Full time

    Job DescriptionJob DescriptionWith over 10+ years of experience in the laser engraving industry, OMTech is a trusted name in the laser engraving community. At OMTech, our passion for laser machines and the engraver community we serve is our source of pride. The Product Customer Support Manager at OMTech Laser is responsible for overseeing the technical...

  • Customer Support Operations Manager

    3 weeks ago

    Anaheim, California, United States Oceania Inc Full time

    Job OverviewSalary Range: $65,000 - $80,000Position Summary:Oceania Inc is a leading entity in the laser engraving sector, renowned for our commitment to quality and customer satisfaction. We take pride in our innovative laser systems and the community we serve.The Customer Support Operations Manager is pivotal in supervising the technical support division,...

  • Customer Support Manager- Entry Level

    1 month ago

    Anaheim, United States LA Business Development Firm Full time $46,000 - $59,000

    Job DescriptionJob DescriptionOur successful Entry-Level Customer Support Managers are a product of our company and the people who work within our industry. We continually inspire and empower them to put forth amazing efforts to help brands realize their customer acquisition and sales goals.These individuals have a talent for understanding the complexities...

  • Product Customer Support Manager

    2 weeks ago

    Anaheim, California, United States Oceania International Full time

    Job DescriptionOceania International is seeking a highly skilled and experienced Product Customer Support Manager to join our team. As a key member of our customer support team, you will be responsible for overseeing the technical support team, ensuring high-quality customer support, and maintaining service excellence.Key Responsibilities:Technical Support...

  • Customer Support Specialist

    1 day ago

    Anaheim, California, United States Visionary Marketing CA Full time

    Customer Support RepresentativeAccelerated Management is seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their telecommunications needs are met with prompt and satisfactory resolutions.Key...

  • Product Customer Support Manager

    7 days ago

    Anaheim, California, United States Oceania International Full time

    Product Customer Support ManagerAt Oceania International, we are seeking a highly skilled and experienced Product Customer Support Manager to join our team. As a key member of our support team, you will be responsible for overseeing the technical support team, ensuring high-quality customer support, and maintaining service excellence.Key...

  • Customer Support

    2 weeks ago

    Anaheim, United States Emser Tile Full time

    Job DetailsJob Location Anaheim - Anaheim, CA Position Type Full Time DescriptionKey Responsibilities Assist in day-to-day functioning of branch. Greet customers warmly and ascertain reason for visiting. Build relationships with contractors. Answer all calls to Branch promptly and assist accordingly. Direct customers to the appropriate team member. Use...

  • Customer Support Representative

    6 days ago

    Anaheim, California, United States SSD Alarm Full time

    {"Job Title": "Customer Support Representative", "Job Description": "Job SummaryWe are seeking an experienced Customer Support/Collections Representative to join our team at SSD Alarm in Anaheim, CA. As a key member of our accounting team, you will be responsible for providing exceptional customer service and resolving customer issues in a timely manner.Key...

  • Customer Support Associate

    3 weeks ago

    Anaheim, California, United States Bedrosians Full time

    Position Overview As a vital representative of our organization, you will engage with clients to foster relationships and deliver solutions that enhance their purchasing experience. Role Responsibilities Customer Support Associates are tasked with assisting a diverse range of customer segments, including retail, contractors, fabricators, and wholesalers....

  • Customer Support Operations Leader

    3 weeks ago

    Anaheim, California, United States Oceania LLC Full time

    About Oceania LLC: Oceania LLC is a prominent player in the laser engraving sector, renowned for our dedication to quality and innovation. Our commitment to serving the engraver community is at the heart of our operations. Position Overview: The Customer Support Operations Leader at Oceania LLC is tasked with managing the technical support division, ensuring...

  • Customer Support Specialist

    7 days ago

    Anaheim, California, United States Visionary Marketing CA Full time

    Customer Support RepresentativeAre you passionate about delivering exceptional customer experiences and troubleshooting technical issues? We're seeking a skilled Customer Support Representative to join our team at Visionary Marketing CA.Key Responsibilities:Provide top-notch support to customers through various channels, including phone, email, and...

  • Customer Support Representative

    3 months ago

    Anaheim, United States Extron Inc Full time

    CUSTOMER SUPPORT REPRESENTATIVE Company Overview: Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation...

  • Customer Support Representative

    2 weeks ago

    Anaheim, United States Extron Inc Full time

    CUSTOMER SUPPORT REPRESENTATIVE Company Overview: Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation...

  • Customer Support Representative

    2 weeks ago

    Anaheim, United States Extron Inc Full time

    CUSTOMER SUPPORT REPRESENTATIVECompany Overview:Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and...

  • Customer Support Representative

    3 weeks ago

    Anaheim, United States Extron Full time

    CUSTOMER SUPPORT REPRESENTATIVECompany Overview:Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and...

  • Customer Support Representative

    4 months ago

    Anaheim, United States Extron Full time

    CUSTOMER SUPPORT REPRESENTATIVECompany Overview:Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and...

  • Collections/Customer Support Representative

    1 week ago

    anaheim, United States SSD Alarm Full time

    Qualifications:Must be highly organized and detail orientedStrong problem solving and follow-up skillsProficient with 10-key and must be able to type minimum 40 WPMExcellent written and verbal communicationAbility to work independently and be part of a teamJob Responsibilities:Perform high volume inbound and outbound customer support calls with an emphasis...

  • Collections/Customer Support Representative

    2 weeks ago

    anaheim, United States SSD Alarm Full time

    Qualifications:Must be highly organized and detail orientedStrong problem solving and follow-up skillsProficient with 10-key and must be able to type minimum 40 WPMExcellent written and verbal communicationAbility to work independently and be part of a teamJob Responsibilities:Perform high volume inbound and outbound customer support calls with an emphasis...

  • Collections/Customer Support Representative

    2 weeks ago

    Anaheim, United States SSD Alarm Full time

    Qualifications:Must be highly organized and detail orientedStrong problem solving and follow-up skillsProficient with 10-key and must be able to type minimum 40 WPMExcellent written and verbal communicationAbility to work independently and be part of a teamJob Responsibilities:Perform high volume inbound and outbound customer support calls with an emphasis...

Customer Support Manager

4 months ago

Anaheim, United States EVS Inc Full time
Job DescriptionJob Description

The customer comes first within the hospitality industry and that is no exception at our company. Our Customer Support Managers help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Manager, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Support Manager’s hospitality will be the difference between their encounter being just average or an exceptional one.

Like the hospitality industry, the primary purpose of the Customer Support Manager is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As a Customer Support Manager, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.

The responsibilities and tasks of the Customer Support Manager consist of:

  • Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
  • Keeping a record of customer interactions, processed orders, and service schedules
  • Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become
  • Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
  • Managing a team of customer service team members

We want someone in the Customer Support Manager role whose qualifications include:

  • Minimum of a high school diploma
  • At least one year in customer service roles or hospitality positions such as retail or restaurant
  • Ability to recognize, apply and explain your product or service knowledge
  • Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
  • Be an effective problem solver
  • Outgoing personality with a passion for helping others
  • Passion for increasing in-person hospitality skill set to build better relationships
  • Excellent communications skills

As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all  Customer Support Managers to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.

#LI-Onsite

Powered by JazzHR

D7pf7f6ScK