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C-Store Assistant Manager- Gila River Service Station

4 months ago

Sacaton, United States Wild Horse Pass Development Authority Full time
Job DescriptionJob Description

C-Store Assistant Manager


LOCATION: Gila River Business Enterprises

COMPENSATION: $18.22-$24.90, DOE

HOURS OF WORK: 40 hours per week, Full-Time

FLSA STATUS: Non-exempt, Hourly

SUPERVISORY: Yes

REPORTS TO: Store Manager

______________________________________________________________________________

Summary:

As an Assistant Manager at our Gas and Convenience Store, you'll play a pivotal role in ensuring the smooth operation of daily activities. You'll assist the store manager in overseeing staff, managing inventory, ensuring customer satisfaction, and driving profitability. This role requires strong leadership skills, excellent communication, and a keen eye for detail to maintain high standards of service and efficiency.


Responsibilities:

Team Leadership:

  • Assist in hiring, training, and supervising store staff.
  • Delegate tasks and responsibilities effectively to ensure smooth operation during shifts.
  • Motivate and coach team members to maintain high levels of performance and customer service.

Customer Service:

  • Provide exceptional customer service by greeting and assisting customers in a friendly and efficient manner.
  • Resolve customer complaints or concerns promptly and professionally.
  • Ensure that the store maintains a clean, organized, and welcoming environment for customers.

Inventory Management:

  • Assist in managing inventory levels to prevent stock shortages or overages.
  • Monitor merchandise displays and ensure products are stocked and properly rotated.
  • Conduct regular inventory counts and reconcile discrepancies accurately.

Sales and Promotion:

  • Implement strategies to drive sales and meet store targets.
  • Monitor sales trends and identify opportunities for promotions or product placement adjustments.
  • Assist in planning and executing marketing initiatives to attract new customers and retain existing ones.

Cash Handling and Financial Management:

  • Oversee cash handling procedures and ensure accuracy in cash register operations.
  • Prepare daily sales reports and deposits, ensuring compliance with accounting procedures.
  • Assist in managing expenses and controlling costs to maximize profitability.

Compliance and Safety:

  • Ensure compliance with all company policies, procedures, and regulations.
  • Monitor adherence to safety guidelines and address any safety concerns promptly.
  • Conduct regular inspections to maintain cleanliness, safety, and security standards.

Administrative Duties:

  • Assist in administrative tasks such as scheduling, payroll processing, and record-keeping.
  • Generate reports on sales, inventory, and other key performance indicators as needed.
  • Coordinate with the store manager on various operational and administrative matters.

Supervisor Responsibility:

Oversees the supervision of personnel, which includes hiring, work allocation, training, problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance; provides guidance and feedback for assigned staff.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work will primarily be performed in an office environment.


  • Work will be performed both inside and outside on a regular basis, in most weather conditions.
  • Noise level in the work environment is usually moderate.
  • Evening, weekend, and holiday shifts are required as a normal part of this position.
  • Occasional local day travel, Local travel to managed businesses.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, stand, and walk extended period. The employee occasionally is required to bend, climb, stoop, lift, carry, push, kneel, crouch, or crawl. The employee must regularly lift and/or move 15 pounds, and occasionally lift and/or move up to 25 pounds.


Required Qualifications:

  • High School diploma, GED or previous experience in retail or customer service management.
  • CPR and First Aid Certification within 90 days of hire.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Valid AZ driver's license, provide a 39-month satisfactory MVR report.
  • Obtain a Tribal operator driving permit at the time of hire.
  • A satisfactory result obtained through a test for illegal drugs.
  • Acknowledge and agree to maintain a drug-free workplace.

Preferred Qualifications:

  • Knowledge of gas station operations and convenience store products.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent communication and interpersonal abilities.
  • Proficiency in basic computer skills and familiarity with POS systems.
  • Knowledge and experience working with Gila River Indian Community or other Native American Communities.
  • Proficient in MS office and other relevant workplace tools.

WHPDA and GRBE prioritizes the safety and well-being of our employees and patrons. As part of our commitment to maintaining a secure and healthy work environment, we have established certain employment requirements. By submitting your application for employment at WHPDA AND GRBE, you agree to adhere to the following conditions:


  1. Drug-Free Workplace:
  • You agree to maintain a drug-free workplace and abstain from the unlawful use, possession, distribution, or sale of controlled substances on or off the premises during your employment with WHPDA and GRBE.

  1. Consent to Background Check:
  • You consent to a thorough background check, which may include, but is not limited to, criminal history, employment verification, education verification, and other relevant checks. This background check will be conducted by WHPDA and GRBE or its authorized agents.

  1. Pre-Employment Drug and Alcohol Screening:
  • You agree to undergo a pre-employment drug and alcohol screening as a condition of employment. This screening will be conducted at the expense of WHPDA and GRBE, and the results must be satisfactory to meet the conditions of employment.

  1. Compliance with Policies:
  • You commit to complying with all applicable laws, regulations, and WHPDA and GRBE policies related to drug and alcohol use. Failure to do so may result in disciplinary action, up to and including termination of employment.

  1. Confidentiality:
  • You understand and acknowledge that all information obtained through the background check and drug and alcohol screening will be treated confidentially and used solely for employment-related purposes.

By submitting your application to WHPDA and GRBE, you affirm that you have read, understood, and agree to comply with the conditions outlined above. You further understand that any misrepresentation or omission of information on your application or during the hiring process may result in disqualification from employment or termination if already employed.


Indian Preference

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Preference is given to qualified members of the Gila River Indian Community.

The Gila River Indian Community is also committed to achieving the full and equal opportunity without discrimination because of Race, Religion, Color, Sex, National Origin, Politics, Marital Status, Physical Handicap, Age or Sexual Orientation. In other than the above, the Gila River Indian Community is an Equal Opportunity Employer.


In accordance with the Gila River Community's policy regarding Indian Preference, Wild Horse Pass Development Authority "WHPDA" and Gila River Business Enterprises "GRBE" will give preference to qualified applicants in the following order:


  1. Enrolled GRIC Members (with proof of enrollment).
  2. Members of a Federally recognized Indian Tribe.
  3. Spouse of an enrolled GRIC Member.
  4. All Others.

If you are claiming Preference in one or more of the following categories, please attach a copy of the required documentation to the resume and application.


Questions - Contact: WHPDA Human Resources Department

Email: Careers@wildhorsepass.com