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UX Researcher

4 months ago


Boston, United States Donato Technologies, Inc Full time
Job DescriptionJob DescriptionRequired SkillsJob Description

Opening / Selling Statement -Looking for: 5+ years of professional experience in design research, Experience and understanding of product management and innovation, Proficiency with CX, UX and UI design principles.

Required Skills -Looking for: 5+ years of professional experience in design research, Experience and understanding of product management and innovation, Proficiency with CX, UX and UI design principles.

Job Duties -Job Requirements
Observational and design research to study both the latent and explicit needs of prospects and existing clients
Review existing 2nd and 3rd party research on competitors, target customer segments, geographies, and new markets
Help concept owners to articulate clear hypotheses
Design qualitative research efforts to test and prove/disprove hypotheses
Implement research projects from inception to completion including RFP management, vendor selection, data integrity, and ensure excellence in insights
Share insightful findings with BBH stakeholders across Investor Services
Support iteration of concept vision and requirements in response to research insights
Execute projects in a timely manner and meet budgets
Provide input and support to improve BBH's business research function
Support design and validation for both early-stage and later-stage concepts that have real-world utilization

Job Requirements - Role Overview
Client is currently recruiting an Innovation Manager (Research) to join our newly established Innovation team In this role you will work as part of a dynamic team responsible for the delivery of new products and services from idea through Minimum Valuable Product.
This role is responsible for executing research to validate potential value propositions and product and service concepts; as well as the usability of early-stage products, services, and businesses. Researchers must be fluent in observational research (and broader qualitative methods) and bring a set of ethnographic techniques that can be applied within and across both physical and virtual contexts.
The innovation Manager (research) will participate in iterative collaboration with multi-disciplinary teams.
Job Requirements
Observational and design research to study both the latent and explicit needs of prospects and existing clients
Review existing 2nd and 3rd party research on competitors, target customer segments, geographies, and new markets
Help concept owners to articulate clear hypotheses
Design qualitative research efforts to test and prove/disprove hypotheses
Implement research projects from inception to completion including RFP management, vendor selection, data integrity, and ensure excellence in insights
Share insightful findings with BBH stakeholders across Investor Services
Support iteration of concept vision and requirements in response to research insights
Execute projects in a timely manner and meet budgets
Provide input and support to improve BBH's business research function
Support design and validation for both early-stage and later-stage concepts that have real-world utilization

Desired skills & experience
Bachelor's degree or equivalent; advanced degree in business, communications, psychology, or related field preferred
5+ years of professional experience in design research
Experience and understanding of product management and innovation
Proficiency with CX, UX and UI design principles
Excellent analytical, interpersonal, written and verbal communications skills
Proficiency with Microsoft Office Suite

Desired Skills & Experience - Bachelor's degree or equivalent; advanced degree in business, communications, psychology, or related field preferred
5+ years of professional experience in design research
Experience and understanding of product management and innovation
Proficiency with CX, UX and UI design principles
Excellent analytical, interpersonal, written and verbal communications skills
Proficiency with Microsoft Office Suite