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Donor Relations Manager

4 months ago

Chandler, United States ICAN Improving Chandler Area Neighborhoods Full time
Job DescriptionJob DescriptionDescription:

Who We Are

ICAN is a non-profit organization that provides free, out-of-school time programs serving East Valley youth. Since its founding in 1991, ICAN has remained dedicated to its mission to provide free, comprehensive programs that empower youth to be productive, self-confident, and responsible members of the community. ICAN’s goal is to break the cycle of poverty, creating a new pathway for youth to achieve future success. We do this by providing safe, enriching programs for our children and their families, teaching youth the life skills they need now to lay the foundation for a brighter future via programs enriched with STEAM, literacy, sports and more.

Our Culture

At ICAN, we believe every child and every family deserves access to quality childcare, keeping parents working and kids safe, and each of our team members is passionate about spreading this purpose.

You are most likely to find success at ICAN if you are:

  • Eager to BLAZE TRAILS, innovate, and create impact
  • Growth-minded and optimistic; can BOUNCE BACK by seeing mistakes and challenges as opportunities to learn
  • People-oriented, making investments every day to CULTIVATE SELF & OTHERS
  • Prepared to SHOW UP & SPEAK UP by being authentic and engaged, aware of how your actions and contributions impact others

The Role

As a key team member on ICAN’s Philanthropy Team, you will manage a qualified portfolio of donors giving major gifts of $1k and higher. Additionally you will lead and support key ambassador volunteer committees.

  • Donor Portfolio Engagement & Prospecting (85%) Managing a portfolio of qualified donors who give $1,000 or more annually by connecting their passions and interests to ICAN’s mission through monthly touchpoints. This includes planning, and executing an annual engagement plan for each donor with strong record keeping; working closely with other team members to transition relationships and to ensure readiness of donor appeals and impact reports; staying up to date with donor accomplishments, funding opportunities, and philanthropic trends; and researching and activating warm relationships that have the linkage, interest, and ability to financially support ICAN’s mission through online search tools, prospect visits, tours, and ICAN volunteer leadership referrals. This includes attending networking or speaking events and leading tours as needed.
  • Committee Leadership (15%) Responsible for actively engaging in various committees and task forces, representing the organization's interests, and contributing valuable insights and expertise to discussions. You will liaise with committee members, ensuring effective communication and coordination of meeting schedules to maximize participation and productivity; and foster a cohesive and dynamic committee culture, encouraging diverse perspectives and ensuring that each member's contributions are valued and respected. Your efforts will be instrumental in driving the organization's goals forward and facilitating well-informed, collaborative, and impactful decision-making processes within the committees you support.
Requirements:

Experience/SkillsHere are some highlights of the type of person and background we believe would thrive:

  • 2–4 years of experience in fundraising, business development, or a related field (CFRE is a plus).
  • Bachelor’s Degree in Philanthropy, Business Administration or related field from an accredited college or university.
  • Minimum of 21 years old and valid AZ driver’s license
  • Dependable vehicle with proof of current registration and valid insurance
  • Ability to connect with and relate to people with various backgrounds.
  • Ability to thrive in a wide array of settings and situations while exuding poise.
  • High comfort level with requesting financial commitments to support ICAN’s mission from cultivated, qualified donors.
  • Excellent organizational skills and attention to detail (portfolio management and experience with Salesforce a plus).
  • Provide prompt, courteous, and professional internal and external customer service skills, including responding to internal and external communications promptly and attentively.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Handle tasks independently
  • Ability to connect donors to ICAN’s mission through strong verbal and written communication skills.
    • Exhibit effective interpersonal skills that demonstrates tact, patience, and courtesy
    • Exhibit strong phone skills, for example: warm tone, good speaking cadence, clear and articulate speech
    • Exhibit strong public speaking skills
  • Exhibit a self-starter attitude
  • Ability to act with integrity, professionalism, and confidentiality
  • Demonstrate humility, respect and positivity


Employee Benefits

At ICAN, we believe in investing in our employees. Our benefits package was designed to keep our employees well, happy and engaged so they can further the mission and live by our core values. ICAN offers a flexible hybrid work environment and the ability for telecommuting.

Full-Time Benefits:

  • 14 paid holidays each year including your birthday
  • 2 paid mental health days
  • 80 hours of paid time off(prorated) & 40 hours of sick time
  • Paid Professional Development Opportunities and Trainings
  • 403b Retirement Savings Account
  • Comprehensive Benefits: Medical, Dental, Vision, STD, Employee Assistance Program

Can you help us make a difference in the community? If so, we hope to hear from you.