Experienced Automotive BDC Agents

3 months ago

Kennesaw, United States Town Center Nissan Full time
Job DescriptionJob DescriptionJob description

Town Center Nissan is NOW HIRING experienced and qualified Call Center Associates for our Business Development Center in Kennesaw, GA We are Georgia’s #1 Nissan Dealer year after year and we are looking to add a qualified associate to our team. Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment This position requires individuals to be self-motivated, persistent, and able to perform at a fast pace.

* Must be available to work full-time retail hours, shifts are between 9am-8pm Monday-Saturday, 1pm-6pm Sunday

* Bilingual English/Spanish preferred

* Call center experience preferred

* Sales experience is a plus, but not required

We offer generous benefits such as:

* Competitive pay offers an hourly rate + bonus, pay increases with experience and production

* 401k with Company match

* Full benefits package including medical, dental, vision, life, PTO, etc.

* Employee Referral Program

* Employee discounts on vehicle purchases, service, & parts

* And so much more

If you have a competitive spirit and the determination to move forward, APPLY NOW

Position Overview

Our Call Center Associates are responsible for handling internet inquiries and phone leads in order to generate appointments for the dealership sales departments. Successful associates will average making 80 calls and sending 80 emails per day.

Who would I interact with?

This position interacts daily with customers, the Business Development Manager, dealership Management, and support staff, just to name a few.

What are the day-to-day responsibilities?

  • Receiving inbound sales phone calls and internet leads
  • Identifying the client's needs and scheduling appointments
  • Placing outbound phone calls to potential leads
  • Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration
  • Contacting clients prior to appointment date to confirm appointment
  • Mailing marketing letters to provided leads
  • Following up post visit to ensure customer satisfaction

What are the requirements for this job?

  • High school diploma or equivalent
  • Excellent oral, written and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy, strong organizational and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem solving skills

Company Overview

As a family owned and operated business, Town Center Nissan has been proudly serving the metro Atlanta area since 2002. We've been able to consistently create great car buying experiences that exceed our customers' expectations, and have made us Georgia’s #1 Nissan Dealer year after year .

Apply today at our Kennesaw location.

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely

  • No

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus opportunities
  • Commission pay

Work Location: In person

 

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