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Bilingual Case Manager
4 months ago
What We Are Looking For
We are looking for a friendly and energetic bilingual candidate with strong organizational and communication skills who wants to be part of a growing company in Atlanta. This candidate will help communicate with multiple personal injury law firms and manage portions of cases.
Your efforts will be of significant importance to our team and clients. The position is based in our office located at 2970 Brandywine Rd. Atlanta, GA 30341.
Our CompanyAt In the Network LLC, we’ve partnered with a full-service marketing and advertising agency that helps medium to enterprise-size companies grow and maintain growth. They’ve developed custom full-service marketing strategies that frequently change as our market adapts. We are hiring the candidate with the right experience and determination for this role.
Previous experience in legal case management is preferred. Candidates must assist with phone calls, communicate with multiple personal injury law firms, and coordinate scheduling with medical providers.
Job Responsibilities:- Conduct initial client phone calls to gather details about the personal injury case
- Communicate with multiple personal injury law firms
- Communicate with providers and update the app with accurate information
- Manage medical portion of the case
- Communicate with clients regularly, providing updates on case progress and addressing their medical concerns
- Coordinate scheduling and transportation with medical providers
- Provide support and guidance to clients throughout their process
- Answer high volume of calls
- Property damage knowledge is preferred
- Ability to interpret to clients who speak different languages (bilingual)
- Experience in a similar role
- Knowledge of basic office equipment and technology
- Excellent communication and organizational skills
- Ability to work independently and thrive in a fast-paced, dynamic team environment
- Strong attention to detail
- Health Care benefits after 90 day trial period
- 10 Paid Vacation Days
- 401K
- Performance-Based Raises
We are looking for someone in the Atlanta area who wants to enjoy a new career path and is looking for a long-term opportunity. If that is you, come join our team.
Job Type: Full-time
Salary: $22 to $30 per hour depending on experience