Current jobs related to Full Time Senior Engagement Manager - Philadelphia - Performance Development Group

  • Engagement Manager

    4 weeks ago

    Philadelphia, United States CSG Talent Full time

    Our client is looking for strong Engagement Managers to join their team. The ideal candidate will have a history of prior management consulting experience in the biotechnology and pharmaceutical arena, along with the demonstrated ability to successfully drive business development and leadership activities. Client DeliveryAutonomously lead and execute...

  • Engagement Manager

    4 weeks ago

    Philadelphia, United States CSG Talent Full time

    Our client is looking for strong Engagement Managers to join their team. The ideal candidate will have a history of prior management consulting experience in the biotechnology and pharmaceutical arena, along with the demonstrated ability to successfully drive business development and leadership activities. Client DeliveryAutonomously lead and execute...

  • Engagement Manager

    4 weeks ago

    Philadelphia, PA, United States CSG Talent Full time

    Our client is looking for strong Engagement Managers to join their team. The ideal candidate will have a history of prior management consulting experience in the biotechnology and pharmaceutical arena, along with the demonstrated ability to successfully drive business development and leadership activities.Client DeliveryAutonomously lead and execute projects...

  • Senior Executive Assistant for Financial Services and Client Engagement

    3 weeks ago

    Philadelphia, Pennsylvania, United States PIDC Full time

    ORGANIZATION DESCRIPTION: The Philadelphia Industrial Development Corporation (PIDC) serves as Philadelphia's public-private economic development entity. Our core mission is to stimulate investment, nurture business expansion, and promote developments that generate employment, rejuvenate neighborhoods, and foster growth throughout Philadelphia. More...

  • Senior Retail Sales Associate

    2 months ago

    Philadelphia, United States AutoZone Full time

    AutoZone is committed to being an equal opportunity employer. We offer opportunities to all job seekers including those individuals with disabilities. If you require a reasonable accommodation to search for a job opening or to apply for a position with AutoZone, please contact us by sending an email to: az.recruiting@autozone.com This email box is monitored...

  • Senior Vice President, Client Engagement

    3 weeks ago

    Philadelphia, Pennsylvania, United States Digitas Health Full time

    Job OverviewCompany Overview:Digitas Health stands at the forefront of connected health marketing, designed to meet the demands of today's dynamic landscape. As a premier global agency, we assist health brands in navigating a complex media environment, fostering meaningful connections with both consumers and professionals. With a presence in major cities...

  • Senior Associate Director

    1 week ago

    Philadelphia, Pennsylvania, United States Perelman School of Medicine University of Pennsylvania Full time

    Job SummaryThis is a senior-level position that requires a high degree of expertise in operational engagement and event management. The successful candidate will serve as the Project Lead for large-scale events, ensuring logistical and project management excellence, and aligning with departmental and divisional goals.Key ResponsibilitiesDevelop and implement...

  • 1099 Engagement Managers

    3 weeks ago

    Philadelphia, United States Performance Development Group Full time

    Job DescriptionJob DescriptionAbout PDGPerformance Development Group (PDG) is an award-winning, global leader helping Life Sciences companies improve business results through improving sales performance. Recognized as a premier company in our field, we provide collaborative advisory services and innovative sales performance solutions that help our clients to...

  • Senior Care Companion

    4 days ago

    Philadelphia, Pennsylvania, United States Senior Helpers Full time

    About the RoleWe are seeking a compassionate and reliable Senior Care Companion to join our team at Senior Helpers. As a Senior Care Companion, you will play a vital role in providing high-quality care and companionship to our clients in the comfort of their own homes.Key ResponsibilitiesProvide emotional support and companionship to clients through...

  • Senior Vice President, Client Engagement

    3 weeks ago

    Philadelphia, Pennsylvania, United States Publicis Groupe Full time

    Company Overview Publicis Groupe is a leading global communications organization, dedicated to delivering innovative marketing solutions that resonate in today's dynamic landscape. Our diverse network empowers brands to connect meaningfully with their audiences, leveraging cutting-edge strategies and technologies. Position Overview We are seeking a Senior...

  • Senior Living Care Coordinator

    3 weeks ago

    Philadelphia, Pennsylvania, United States Discovery Senior Living Full time

    Resident Care Specialist - RNAbout Discovery Senior LivingDiscovery Senior Living is a leading provider in the senior housing sector, recognized for its innovative approach to designing, developing, and managing upscale senior living communities across the United States. With a robust portfolio of over 250 communities in nearly 40 states and a dedicated...

  • Senior Director of Customer Engagement

    7 days ago

    Philadelphia, Pennsylvania, United States Amtrak Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Director of Customer Care to lead our Customer Care Center in Philadelphia, PA. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance customer satisfaction, loyalty, and retention.Key ResponsibilitiesOversee all aspects of...

  • Senior Associate Director

    3 weeks ago

    Philadelphia, Pennsylvania, United States Perelman School of Medicine University of Pennsylvania Full time

    Job SummaryThis is a senior-level position that requires a high degree of expertise in operational engagement. The successful candidate will serve as the Project Lead for large-scale events, ensuring logistical and project management excellence, and aligning with departmental and divisional goals.Key ResponsibilitiesDevelop and implement operational...

  • Senior Community Engagement Coordinator

    3 weeks ago

    Philadelphia, Pennsylvania, United States African Communities Together Full time

    Position OverviewLocation: This role involves fieldwork and community engagement.Reports to: Chapter DirectorEmployment Type: FULL TIME ~ TEMPORARY ~ NON-EXEMPTSalary: Competitive hourly rateAbout African Communities Together:African Communities Together (ACT) is dedicated to empowering African immigrants in their pursuit of civil rights, economic...

  • Senior Director of Customer Engagement

    3 days ago

    Philadelphia, Pennsylvania, United States Amtrak Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Director of Customer Care to lead our Customer Care Center in Philadelphia, PA. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance customer satisfaction, loyalty, and retention.Key ResponsibilitiesOversee all aspects of...

  • Senior Vice President of Patient Engagement

    3 weeks ago

    Philadelphia, Pennsylvania, United States M.L. Best Consulting Full time

    M.L. Best Consulting is excited to facilitate the search for a transformative Senior Vice President of Patient Engagement for our esteemed client, a leading non-profit healthcare organization with substantial annual revenue. This pivotal role presents an exceptional opportunity to collaborate with key stakeholders, including the executive leadership team,...

  • Community Engagement Manager

    3 weeks ago

    Philadelphia, Pennsylvania, United States CRM Residential Full time

    Job OverviewCRM Residential, a leader in the property management sector for over 46 years, is renowned for its commitment to affordable housing. Our legacy is built on the dedication and expertise of our team members who have chosen to advance their careers with us. We embody our core values in every aspect of our work.Joining CRM Residential means embarking...

  • Senior Care Operations Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Discovery Senior Living Full time

    Job OverviewAbout Discovery Senior LivingDiscovery Senior Living is recognized as one of the leading providers in the senior housing sector across the United States. With a diverse portfolio of upscale senior living communities, we pride ourselves on delivering exceptional service and quality care. Our commitment to fostering a family-oriented culture has...

  • Senior Vice President, Client Engagement

    3 weeks ago

    Philadelphia, Pennsylvania, United States Digitas Health Full time

    About Digitas Health:Digitas Health stands at the forefront of connected health marketing, uniquely designed to meet the demands of today's complex media landscape. Our agency excels in guiding health brands through intricate market dynamics, fostering meaningful connections with both consumer and professional audiences. As part of Publicis Health, we...

  • Senior Center Property Manager

    1 month ago

    Philadelphia, United States TJ Properties Full time

    Job DescriptionJob DescriptionJoin Our Team as an Property Manager for our Senior Citizen Community!Do you have proven experience working with senior citizens? Passionate about the property management leasing field? We're looking for a dedicated, full-time Property Manager to join our welcoming senior citizen (age 62+) community.Key...

Full Time Senior Engagement Manager

4 months ago

Philadelphia, United States Performance Development Group Full time
Job DescriptionJob Description

About PDG

Performance Development Group (PDG) is an award-winning, global leader helping Life Sciences companies improve business results by improving sales performance. Recognized as a premier company in our field, we provide collaborative advisory services and innovative sales performance solutions that help our clients exceed their business goals.

Here at PDG, our core values influence everything that we do:

  • Delight our clients
  • Get stuff done
  • Treat it like you own it
  • Play for the same team
  • Lead with your unique

To support the continued growth of our business, PDG is hiring a Senior Engagement Manager. This is a full-time remote role that may require some travel to PDG team meetings, client sites, and industry conferences as needed. PDG's compensation package for this role includes a competitive salary, a comprehensive benefits package, and participation in PDG's annual bonus program.

The interview process for this role might include the following steps:

  • Resume Review
  • Talent Acquisition Team Screening
  • Signature of Non-Disclosure Agreement
  • Hiring Manager Interview
  • CEO Interview
  • Panel Interview

Position Summary

PDG's Senior Engagement Manager serves as the program lead of each client engagement. The Senior Engagement Manager's goal is to maximize client satisfaction by building deep relationships with all stakeholders, providing superior program management, pulling through measurement strategies, and ensuring that all client deliverables are of the highest quality.

Responsibilities

The Senior Engagement Manager is accountable for:

  • Leading the full lifecycle of each assigned client engagement: Partners with the sales team and Solution Architect early in the sales process to align resources, leads the creation of program plans either independently or while leading other Engagement Managers, and leads the teams performing the work at the program level.
  • Driving client success through superior program management: Leads cross-functional teams to deliver quality solutions. Manages timelines, budgets, resources, and dependencies to ensure successful quality delivery. Collaborating with clients to address any issues or concerns and proactively identifying opportunities for additional value-added services.
  • Operationalizing and pulling through measurement strategies: In partnership with sales and Solution Architects, identify KPIs and measurement strategies for each program. Report updates to external and internal stakeholders. Work with the team on strategies to achieve goals and pivot as needed when goals are not being met.
  • Leveraging best practices: Ensures that all team members apply PDG's proven processes to drive quality, efficiency, and customer satisfaction.
  • Driving Growth: In partnership with business development and account management, works to strengthen client relationships, ensures client satisfaction, and shares intel on how we can further grow the relationship with sales.

Education & Experience

The Senior Engagement Manager has the following qualifications and qualities:

  • A Bachelor's degree in a Business, Education, or Learning and Development major or commensurate experience.
  • Minimum of 10 years of experience leading the creation of large custom learning and performance solutions.
  • Significant experience in The Life Sciences Industries and or leading the creation of large sales performance solutions for large enterprise clients.
  • Prior experience leading change management or cultural transformation initiatives and programs.

General Knowledge & Skills

The Senior Engagement Manager has the following skills:

  • Superior executive presence and communication skills; both written and verbal.
  • Exceptional problem-solving and business acumen skills.
  • Able to think on their feet and lead discussions to assess client needs leading to the creation of appropriate solutions.
  • Comfortable providing feedback to team members in a constructive yet kind way and accepts feedback graciously.
  • Solution-oriented and has a growth mindset.
  • Expert in building authentic relationships with team members. Can keep teams motivated and committed to creating the best solutions for our clients.

Please review our privacy policy here.