Current jobs related to IT Service Desk Specialist - Washington - Gunnison Consulting Group Inc
-
Help Desk Staff/Specialist
2 months ago
Washington, United States NextGen IT Services Full timeJob DescriptionJob DescriptionHelp Desk Staff/SpecialistResponsibilities:This vital position is responsible for providing direct support to end users onsite and remote, and tracking all Help Desk metrics every week, including some new/open incidents, classification of incidents by tier and assigned group, and number of resolved instances.Receive customer...
-
Bilingual Service Desk Engineer
2 months ago
Washington, United States Indigo IT Full timeBilingual Service Desk Engineer Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian...
-
IT Service Desk Specialist
2 weeks ago
Seattle, Washington, United States WaFd Bank Full timeJob SummaryWaFd Bank is seeking a highly skilled IT Service Desk Specialist to provide exceptional technical support to our colleagues. As a key member of our IT team, you will be responsible for delivering outstanding service and resolving technical issues in a timely and efficient manner.Key ResponsibilitiesProvide technical support to colleagues via...
-
Service Desk Lead
1 week ago
Washington, United States Abacus Technology Full timeService Desk Lead Job Locations: US-DC-Washington Job ID: 2024-7769 Overview Abacus Technology is seeking a Service Desk Lead to guide a technical support team providing front line support for end users at the US Mint. This is a full-time position. Responsibilities Lead a service desk providing technical support in an enterprise environment. Monitor the...
-
Help Desk Specialist
1 week ago
Washington, Washington, D.C., United States Progression Incorporated Full timeJob SummaryWe are seeking a highly skilled and experienced Help Desk Specialist to join our team at Progression Incorporated. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key ResponsibilitiesInstall and configure desktop operating systems, software, and hardwareDiagnose...
-
Help Desk Specialist
2 weeks ago
Washington, Washington, D.C., United States LHH Full timeJob Title: Help Desk SpecialistAbout the Role:We are seeking a highly skilled and experienced Help Desk Specialist to join our team at LHH. As a Help Desk Specialist, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring that our IT systems are running smoothly.Key...
-
Help Desk Specialist
6 days ago
Washington, Washington, D.C., United States ProSphere Full timeJob SummaryProSphere is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and resolving problems in a timely and efficient manner.Key ResponsibilitiesManage user accounts, applications, and asset tracking to ensure timely and...
-
Help Desk Specialist
3 weeks ago
Washington, United States Isys Technologies Full timeI 2 X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I 2 X is ready to offer you the chance to Help Desk, Technical Support, Specialist, Microsoft, Help, Desktop Support
-
Help Desk Specialist
3 weeks ago
Washington, United States JASINT Full timeJob DescriptionJob DescriptionJob Title: Help Desk SpecialistLocation(s): Pentagon (Remote)Hours: Regular Full-TimeClearance Requirements: NoneCitizenship: US Citizenship RequiredScope:Provide Tier 1 and Tier 2 Help Desk Support services for the Washington Headquarters Services (WHS) / Executive Services Division (ESD), Parking Management Office (PMO)’s...
-
Senior Service Desk Specialist
3 days ago
Washington, Washington, D.C., United States ManTech Full timeJob SummaryWe are seeking a highly skilled Senior Service Desk Specialist to join our team in Washington, DC. As a key member of our support team, you will provide expert-level technical assistance to our end-users, resolving complex hardware, software, and network-related issues.Key ResponsibilitiesProvide technical support to end-users on hardware,...
-
Help Desk Tier I Specialist
3 weeks ago
Washington, United States RightDirection Technology Solutions LLC Full timeRDTS is seeking a cleared Tier I Help Desk Specialist to support the U.S. Dept of State in Washington, D.C. This role shall support the help desk within the Human Resources bureau on the Global Talent Management (GTM) program. It is full-time, standard work week and hours, and hybrid (one week a month onsite in D.C.). Requirements GTM Help Desk Specialist -...
-
Senior Service Desk Specialist
6 days ago
Washington, Washington, D.C., United States ManTech Full timeJob SummaryWe are seeking a highly skilled Senior Service Desk Specialist to join our team in Washington, DC. As a key member of our support team, you will provide expert-level technical assistance to our end-users, resolving complex hardware, software, and network-related issues.Key ResponsibilitiesProvide technical support to end-users on difficult...
-
Help Desk Specialist
1 month ago
Washington, United States Seneca Resources Full timePosition Title: Help Desk Tier 1Location: United StatesEnvironment: HybridPosition Status: Contract-to-hirePay rate: $25/hr.+Position Description: The Tier 1/ Customer Technical Specialist is responsible for the technical support assisting end users with their day-to-day technical duties and issues. The selected individual will provide fast and useful...
-
Service Desk Lead
2 months ago
Washington, United States NTT DATA Full timeReq ID: 252377 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Lead to join our team in DC, District of Columbia (US-DC), United States...
-
IT Service Desk Supervisor
4 months ago
Washington, United States Stone Search Full timeIT Service Desk SupervisorHybrid Remote- Washington DC office*US Citizens or GC Holders The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager.Responsibilities include...
-
IT Service Desk Supervisor
2 months ago
Washington, United States AMS Staffing, Inc. Full timeJob DescriptionJob DescriptionPlease send resume should you be interested in the following IT Service Desk Supervisor position located in Washington, DC 20001. This is a full-time, direct-hire position with a salary between $110-120K plus awesome benefits. If youre not interested, please pass along to your colleagues as we do pay referral fees.Title: IT...
-
Service Desk Lead
3 months ago
Washington, United States NTT DATA Full timeReq ID:252377 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Lead to join our team in DC, District of Columbia (US-DC), United States (US). Responsibilities: ...
-
IT Service Desk Supervisor
3 weeks ago
Washington, United States Lawyers On Demand, a Consilio Company Full time $110,000 - $125,000Job DescriptionJob DescriptionWe are seeking an IT Service Desk Supervisor for our law firm client in Washington, DC. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk...
-
Lead Service Desk Technician
3 weeks ago
Washington, Washington, D.C., United States ManTech Full timeAbout ManTech InternationalWe are in search of a Senior Service Desk Specialist - Cleared Tier 2 to deliver exceptional support to our end-user community. This position involves diagnosing and resolving hardware, software, and network challenges to maintain high levels of customer satisfaction.Key Responsibilities:Deliver advanced support for technical...
-
Service Desk Manager
4 weeks ago
Washington, United States S2i2 Inc Full timeJob DescriptionJob DescriptionTitle: Service Desk ManagerLocation: Washington, DC.DescriptionS2i2 is currently seeking a highly skilled and experienced Service Desk Manager to oversee and optimize the delivery of Service Desk operations. The Service Desk Manager will be responsible for leading a team of IT support professionals, providing strategic...
IT Service Desk Specialist
4 months ago
We are seeking a motivated and customer-oriented IT Service Desk Specialist to support our US Courts client.
Duties and responsibilities include:
The IT Services Desk Specialist is a key team member responsible for providing comprehensive support in IT service onboarding projects, strategic requirements, and service improvements. Working within the framework of industry best practices and the AO's IT Project Management Framework, the Specialist contributes to integration, scope, time, cost, communications, risk, and stakeholder management activities. This includes executing project charters, managing schedules, estimating costs, implementing communication plans, and addressing risks. The role involves collaborating with diverse stakeholders, ensuring project adherence to constraints, and supporting the timely closure of projects. The IT Services Desk Specialist plays a crucial role in contributing to the overall success of the EOC Onboarding Services Team (EOST) by efficiently managing tasks through project lifecycle phases and achieving organizational goals.
Required Qualifications:
- 3+ years of IT Service Desk experience
- Current VMware Certification OR 3+ years experience supporting a VMware virtual/hosted desktop environment
- Bachelor's degree required
- Prefer experience working at US Courts
- ITILv4, and/or ServiceNow certification(s) desired
Clearance Requirement: Ability to obtain and maintain a Public Trust.
*This position is contingent on contract award to Gunnison Consulting.
Why Join Gunnison?
- Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
- Quality is our top priority.
- Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
- There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
- We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
- We hire for careers at Gunnison, not to fill a position.
Employee Benefits
Gunnison employee benefits meet or beat other companies in the Washington, D.C. metropolitan area, including:
- Bonuses AND profit-sharing
- 401k Matching
- Certifications and training allowance $2,500/year
- 3 weeks of personal leave your first year (160 hours can roll over every year)
- 5 days of Flex-Time-Off per year
Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time
In 1994 Gunnison Consulting Group began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for 25 years.