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Wellness Service Representative

4 months ago

Shrewsbury, United States Restore Hyper Wellness - RHWM034 Full time
Job DescriptionJob DescriptionBenefits:
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources

Benefits/Perks
  • A competitive salary plus bonuses
  • Flexible Schedules
  • Casual Dress-code
  • Fun, wellness-focused work environment

Company Overview
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary
Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, youre amazing Thats what were all about at Restore, which means were always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities
  • Greeting clients and assisting them with Restores wellness services
  • Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
  • Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
  • Conducting tours and selling service packages and memberships
  • Educating clients on Restore services, including medical benefits, precautions, and at-home care
  • Performing opening and closing procedures
  • Maintain a safe, clean and secure environment for all guests and employees.
  • Serve as an expert on Restore products and services.
  • Represent the brand by embodying Restores core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle.
  • Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Qualifications
  • Youre passionate about health and wellness
  • You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we dont have a retail vibe.
  • Working weekends doesnt bum you out
  • Communication and collaboration are some of your strong suits
  • You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field