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Director, Internal Communications

4 months ago

Washington, United States World Central Kitchen Full time
Job DescriptionJob Description

World Central Kitchen, Inc. (WCK) seeks a talented and committed Director, Internal Communications to oversee and manage communication within our organization.

The Director, Internal Communications will play a critical role in keeping our organization informed, engaged, and aligned. Working closely with senior executives, this position will be responsible for crafting and delivering clear, timely, and impactful messaging to all staff members. The Director, Internal Communications will ensure that the staff is well-informed about organizational updates, initiatives, and key developments, fostering a culture of transparency, collaboration, and shared purpose.

This role will report to the Chief Communications Officer and intended to be hybrid, based in Washington DC, with 2-3 days on-site per week when not traveling. This position requires occasional travel, including internationally.

Key Responsibilities:

  • Develop and execute comprehensive internal communications strategies aligned with WCK's mission, values, and strategic objectives.
  • Work with a high level of independence to conduct research, produce content, develop key messages, coordinate feedback and finalize communications.
  • Develop employee news/intranet articles, emails, videos, podcasts, talking points, articles/blogs, social media posts and other forms of communication.
  • Proactively evaluate and recommend enhancements to existing material as well as year-over-year initiatives.
  • Stay abreast of communication trends and technology to identify and surface new communication opportunities and help ensure effective and innovative campaigns.
  • Create updates for a variety of channels, including email, video messages, and team meetings, to effectively communicate organizational updates, milestones, and initiatives.
  • Collaborate closely with senior leadership to ensure consistency and alignment in messaging and to anticipate and address communication needs.
  • Manage the calendar for internal communications, ensuring timely delivery of messages and coordination with other organizational priorities.
  • Monitor feedback from staff and adjust communication strategies as needed to ensure effectiveness and engagement.
  • Act as a trusted advisor to senior executives on internal communications best practices, providing guidance and support as needed.
  • Oversee the development and maintenance of internal communication tools and platforms, ensuring accessibility and usability for our global staff and response corps members.
  • Monitor and evaluate the effectiveness of internal communication strategies. Collect feedback and adjust communication plans accordingly.
  • Manage budgets associated with internal communication initiatives.

Qualifications:

  • Experience in internal communications, preferably in a global non-profit or humanitarian organization.
  • Proven track record of developing and implementing successful internal communications strategies.
  • Strong writing and editing skills, with the ability to distill complex information into clear and compelling messages.
  • Excellent interpersonal and collaboration skills, with the ability to build relationships and work effectively with senior executives and staff at all levels.
  • Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines in a fast-paced environment.
  • Experience with communication tools and platforms, including email marketing software, intranet systems, and video production tools.
  • Passion for WCK's mission, current events, and humanitarian causes.
  • Cultural awareness and sensitivity.

Other Duties:

  • This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities for the position. Duties, responsibilities, and activities may change at any time with or without notice. All positions are required to perform any additional tasks assigned by the supervisor.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. Applications without a letter will not be considered. Please apply early as we will consider applications on a rolling basis and may stop accepting new applications without notice.

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of employment at this time.

E-Verify
For US based employment, WCK participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Please view the E-Verify posters here with important information.

Para empleados en los EEUU, WCK participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Haz clic aquí para ver los carteles de E-Verify con información importante.

No recruiters or agencies, please.

Requirements

  • Bachelor's or Master's degree in Communications, Journalism, Public Relations, or a related field.
  • Demonstrated ability to exercise careful judgment and discretion with respect to strategic and confidential material.
  • A roll-up-your-sleeves, can-do attitude to do what it takes to get the job done.
  • Valid passport and the ability to travel at short notice.
  • Valid US employment authorization.

Preferred candidates will also be proficient in Spanish and have prior relief experience.

Benefits

WCK offers competitive compensation and great benefits including:

  • Zero premium medical, dental, and vision plans including for dependents within 30 days
  • 403(b) retirement account with 50% match up to 8% of employee salary deferrals within 30 days
  • 100% employer-sponsored group life and disability insurance within 30 days
  • Responsible Paid Time Off which includes vacation, sick, and personal leave plus paid holidays
  • Growth opportunities
  • Employee Assistance Programs
  • Annual salary reviews and other benefits as detailed in the Personnel Manual