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Director of On-Site Services
4 months ago
We currently have an exciting opportunity for a Director of On-Site Services in the North Richland Hill, TX market. The Director of On-Site Services (DOS) directs and manages the overall activities of the Market Accounts that include on-site employees. The DOS manages the communication and facilitates intradepartmental cooperation with the Home Office departments, as required to service the needs of the association and the clients.
Responsibilities Include:
Provides leadership and assistance to the assigned employees, including technical direction and work-related advice, with an emphasis on customer service, client retention, and growth
- Meets with employees individually, and on a regular basis, to disseminate information and follow-up on outstanding issues
- Implement and maintain personnel policies in accordance with corporate manual and guidelines
- Assist in the process to recruit, select, train and manage the performance of assigned employees
- Support division with initiatives and general operations
- Develop and maintain close understanding of home office organizational structure and personnel to facilitate a leadership role in problem resolution
- Gain and maintain a complete understanding of all resources available from Sentry
On-Site Divisional Oversight
- Build and maintaining direct relationships with the boards of the On-Site Communities
- Be familiar with the On-Site communities and their contracts, vendors, needs and requests
- Support the strategic direction of the division and monitor progress and growth
- Analyze and be cognizant of the local market and competition to identify external threats and opportunities and adapt to strategies for changing conditions within the On-site Communities/ Market
Applicant Must:
- Bachelors Degree or Equivalent preferred
- Previous financial responsibility and oversight of multi-business unit operations preferred
- CAM license and On-Site CAM experience required
- Licensed to operate a motor vehicle with a clean driving record
- Ability to operate a personal computer and basic office equipment
Benefits and Compensation:
- Salary commensurate with experience and qualifications
- Bonus and Commission
- Training and Support provided
- Comprehensive benefits package
- Work-life balance
Sentry Management, Inc. is an equal opportunity employer