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Customer Service Specialist

4 months ago

Plattsburgh, United States Plattsburgh RV Store Full time
Job DescriptionJob Description

POSITION PURPOSE:
1. The primary and initial purpose of this job is to assist our frontline customer service team and provide our guests with an exceptional guest experience while building depth in our organization. This could mean checking in campers, cashing out guests, answering phones, filing, etc.

2. This position is also intended to provide you with a comprehensive background of our organization and its operations. We can also get a good idea of what your strengths are and where you might fit best. This position is intended to build the depth of our organization which could provide you with a steppingstone to another position within our organization such as:
  • Service Advisor
  • Unit sales
  • Accounting Office
  • Sign Company Administration
  • Campground Guest Services
  • Warranty Collections
  • RV Technician
  • Parts Specialist
3. Join a team that Always tries to do the right thing.

JOB TYPE:
  • Position available is Full-time/Regular, Part time might be an option.
  • Job Level: Entry to Mid-levels
  • Primary Location: All locations
  • Job type: Regular, Non-Exempt
  • Reports to: Shop Operations
  • Effective date: 04/30/2024

BENEFITS:
  • Paid Time off to include sick days
  • 401K
  • Medical plan with Eye & Dental available
  • Well established team culture
  • Clean State of the Art facilities
  • Employee Discount programs
  • We promote a drug-free work environment
  • EOE
SCHEDULE:
  • 40 hours per week, Overtime as required.
  • High season, from April to June and September to December, will allow one (1) Saturday OFF per month.
  • Low season will allow for up to Two (2) Saturdays OFF per month.