Current jobs related to Client Services Support Specialist - Atlanta - VersiTech Bold Integrated Payments Tonic
-
Client Services Support Specialist
2 months ago
Atlanta, United States VersiTech Bold Integrated Payments Tonic Full timeClient Support Specialist, Tier 1 In-office position - Dunwoody area FinTech / SAAS / Payments / Merchant Services Industry Medical, Dental, Vision, 401k Benefits $45k - $47k Position Description Overview BOLD Integrated Payments is seeking a Client Support Specialist, Tier 1 responsible for being the principal contact for the service side of the client...
-
Client Services Support Specialist
2 weeks ago
Atlanta, United States VersiTech Bold Integrated Payments Tonic Full timeJob DescriptionBilingual Client Support Specialist, Tier 1We are seeking a highly skilled and bilingual Client Support Specialist to join our team at VersiTech / Bold Integrated Payments / Tonic. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a...
-
Client Services Support Specialist
2 weeks ago
Atlanta, United States VersiTech Bold Integrated Payments Tonic Full timeJob DescriptionJob Title: Client Services Support SpecialistBold Integrated Payments is seeking a highly skilled Client Services Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States CorDx Full timeCorDx is looking for a Client Support Specialist to join our dedicated team. The primary responsibilities of the Client Support Specialist will involve addressing inquiries, assisting clients with troubleshooting, guiding customers in product selection, and managing incoming service requests. Client Support Specialist Responsibilities: Responding to client...
-
Client Services Support Specialist
4 months ago
Atlanta, United States VersiTech Bold Integrated Payments Tonic Full timeJob DescriptionJob DescriptionBilingual Client Support Specialist, Tier 1 (Spanish)In-office position - Dunwoody areaFinTech / SAAS / Payments / Merchant Services IndustryMedical, Dental, Vision, 401k Benefits $45k - $47k Position Description OverviewBOLD Integrated Payments is seeking a Bilingual Client Support Specialist, Tier 1 responsible for being...
-
Client Services Support Specialist
3 months ago
Atlanta, United States VersiTech Bold Integrated Payments Tonic Full timeBilingual Client Support Specialist, Tier 1 (Spanish) In-office position - Dunwoody area FinTech / SAAS / Payments / Merchant Services Industry Medical, Dental, Vision, 401k Benefits $45k - $47k Position Description Overview BOLD Integrated Payments is seeking a Bilingual Client Support Specialist, Tier 1 responsible for being the principal contact for the...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States Terminix International Full timeClient Support Specialist - Full Time Job Overview: As a vital member of our team, the Client Support Specialist serves as the primary point of contact between our valued clients and our service teams. This role is essential in ensuring seamless communication and service delivery. Key Responsibilities: Act as a liaison between clients and service personnel,...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States Qonten Full timeClient Support Specialist - Part TimeAs a Client Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your responsibilities will include assisting clients with inquiries, resolving issues, and providing information about our services.Key Responsibilities:Engage with customers through various communication channels,...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States CorDx Full timePosition OverviewCorDx is on the lookout for a Client Support Specialist to enhance our customer engagement team. The primary responsibilities of the Client Support Specialist will encompass addressing inquiries, assisting clients with troubleshooting, guiding product selection, and managing incoming customer requests.Key Responsibilities:Responding to...
-
Wealth Support Specialist I
1 week ago
Atlanta, Georgia, United States Truist Financial Corporation Full timeJob DescriptionJob Summary: We are seeking a highly skilled Wealth Support Specialist I to join our team at Truist Financial Corporation. As a key member of our Sports & Entertainment Group, you will provide exceptional client support and services to high net-worth clients.Key Responsibilities:Provide primary or secondary point of intake for client requests,...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States CorDx Full timeCorDx is in search of a Client Support Specialist to become a vital part of our organization. The Client Support Specialist's daily responsibilities will encompass addressing inquiries, assisting clients with troubleshooting, guiding customers in product selection, and managing incoming customer requests.Client Support Specialist Responsibilities:Responding...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States SEKO Full timeClient Support SpecialistJob Category: Operations Requisition Number: CUSTO001098Job OverviewIn order to maintain our leadership in this dynamic and swiftly-evolving global sector, it is crucial that we recruit individuals who resonate with our corporate values and aspire to contribute to the future achievements of our organization. SEKO is a client-focused...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States Estes Services Full timePosition OverviewAs a Customer Service Representative, you will play a vital role in delivering exceptional support to our clients. Your primary responsibility will be to handle customer inquiries with professionalism and courtesy.Key ResponsibilitiesUtilize effective telephone communication skills to respond to customer calls promptly and...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States Innova Solutions Full timeInnova Solutions is currently seeking a Client Support Specialist.Position Type: Full-time ContractDuration: 3+ monthsAs a Client Support Specialist, you will be responsible for:Managing incoming callsEffectively conveying intricate information over the phoneUtilizing various systems for navigationDelivering appropriate solutions to client inquiriesThe ideal...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States ZBS POS Full timeAbout ZBS POS: Established in 2010, ZBS POS (Zhao Business Solution) has evolved from a modest credit card processing firm into a leading provider of POS System solutions nationwide. Our commitment lies in delivering cutting-edge and efficient POS System products and services to our clientele. With round-the-clock multilingual assistance and customizable...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States Richelieu Hardware Full timeCompany OverviewRichelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products tailored for kitchen and bath, storage and closet, home office, and commercial environments. Our diverse clientele includes cabinetmakers, furniture and kitchen manufacturers, residential and commercial woodworkers,...
-
IT Support Specialist
11 hours ago
Atlanta, Georgia, United States Artera Services Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to provide onsite technical support to our internal clients at Artera Services.Key Responsibilities:Provide technical support to internal clients, including troubleshooting hardware, software, and network issues.Install, configure, and maintain computer...
-
Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States Workway, Inc. Full timeJob OverviewExciting Career OpportunityAre you driven by a desire to enhance customer satisfaction and create outstanding experiences? We are pleased to present a remarkable Client Support Specialist Position that could be your next career move.Become an integral part of our vibrant team and play a key role in our customer service operations. This is your...
-
IT Support Specialist
6 days ago
Atlanta, Georgia, United States Artera Services Full timeIT Support SpecialistArtera Services is seeking a skilled IT Support Specialist to provide technical assistance to our internal clients.Key Responsibilities:Provide technical support for hardware, software, and network issues.Install, configure, and maintain computer systems, printers, and other IT equipment.Respond to service requests in a timely manner and...
-
B2B Client Support Specialist
1 week ago
Atlanta, Georgia, United States Regal Management Full timeJob Title: B2B Client Support SpecialistJob Summary:Regal Management is seeking a highly motivated and results-driven B2B Client Support Specialist to join our team. As a key member of our sales and marketing department, you will be responsible for building strong relationships with clients, identifying new business opportunities, and driving revenue...
Client Services Support Specialist
4 months ago
Client Support Specialist, Tier 1
In-office position - Dunwoody area
FinTech / SAAS / Payments / Merchant Services Industry
Medical, Dental, Vision, 401k Benefits
$45k - $47k
Position Description Overview
BOLD Integrated Payments is seeking a Client Support Specialist, Tier 1 responsible for being the principal contact for the service side of the client relationship including supporting our Client Support Specialist, Tier 2 position and assisting our clients in connecting with the appropriate department to resolve their needs.
Job Responsibilities
- Answering incoming calls and email inquiries to resolve client/partner questions and concerns
- Act as the first point of contact for the client’s day to day operational requirements including, but not limited to:
- Responding to queries regarding online statements
- Providing accurate documentation to satisfy a request
- Resolving payment related queries
- Amendments to certain account details
- Assisting with password resets and account access.
- Create descriptive cases for all department specialists that accurately documents client conversation, information, and questions needing resolution
- Record all work in the CRM management tool, Salesforce
- Regular communication with sales, business development, and other internal teams as necessary
- Merchant account creation in Salesforce
- Other responsibilities as assigned
Job Requirements
- Previous work experience in a Customer Service role
- Previous Salesforce experience
- Excellent organizational skills and solution-oriented
- Self-motivated team player with strong analytic and problem-solving skills
- Must possess excellent time management, comprehension, and the ability to multi-task and use several systems in tandem to resolve problems
- Strong communicator with the ability to clearly and concisely present information, both verbally and written
Essential Job Functions
- Ability to speak on the phone for several hours of the workday
- Must be able to research issues that arise to resolve them while speaking with clients simultaneously
- Able to sit in an office setting for long periods of time
BOLD Integrated Payments is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business needs.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position.
Powered by JazzHR
KbR0tXSCJO
