Hotel Front Desk Receptionist
4 months ago
$11.75
Responsibilities:- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Connect with the housekeeping department to ensure guest accommodations are ready
- Mitigate customer complaints as needed
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Perform regular bookkeeping duties: make sure hotel guest information is current and correct
- Has experience answering telephone calls and troubleshooting stressful situations
- 1+ year of hotel industry experience or related job preferred
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- High school graduate, GED recipient, or equivalent
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
We are a 176 room hotel in the heart of College Station, Texas, located literally across from Texas A&M University. We are looking for fresh, new, energetic, and customer-focused individuals to join our diverse team. We offer competitive pay and a low stress work environment. This is an ideal job for Texas A&M students looking for a good paying, and low stress job while in school
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