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Shipping Technician
4 months ago
Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care
AmeriPharma is a rapidly growing company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.
At AmeriPharma, you'll have access to:
- Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
- Great pay and general compensation structures
- Employee assistance program to assist with mental health, legal questions, financial counseling etc.
- Comprehensive PTO and sick leave options
- 401k program
- Plenty of opportunities for growth and advancement
- Company sponsored outings and team-building events
- Casual Fridays
Job Summary
As a Shipping Technician at AmeriPharma, you will be responsible for assisting with coordinating and shipping products to patients. This includes following-up with FedEx/Courier shipped packages, and quality assurance during the shipping process, and adherence to standard operating procedures.
Duties and Responsibilities
- Create shipping labels with delivery ticket number and date of fill and insures proper packages (fridge or pumps)
- Labels packages accurately
- Email and text message tracking numbers to patients through courier website
- Verifies that deliveries are sent to states the pharmacy is currently licensed in
- Ensures packages are picked up by the correct courier
- Checks for shipping delays from couriers for the shipping Coordinator
- Operates postal scales and meters
- Order shipping supplies monthly
- Reports ticket time frame and note concerns to shipping supervisor
- Reports shipping issues such as delay discoveries, courier mistakes, and out of state licensing issues to shipping supervisor
Required Qualifications
- Excellent customer service skills
- Strong pharmacy and medical benefits knowledge
- Familiar prior authorization requirements
- Strong communication skills, both verbally and in writing
- Superior interpersonal effectiveness, telephone customer service and relationship building skills
- Strong time management, organizational skills and attention to detail
- Basic knowledge in various Microsoft programs including word, excel and outlook
- Ability to work well under pressure at times and multi-task daily
- Self-motivated, quick learner and able to work independently as well as part of a team
- Capable of maintaining a flexible availability
- Ability to apply basic mathematical concepts such as addition, subtraction, multiplication and division to daily inventory and distribution processes
- Requires the ability to interpret and apply policies, procedures, and instructions
- Must have basic typing skills
- Excellent organizational skills, ability to prioritize, and to manage time efficiently
- Must be able to lift 50-70 pounds
- Must be able to stand, walk and lift for several hours at a time
Education Requirements
- High School Diploma or equivalent
- Shipping Experience
Schedule Details
- In-Person (Orange, Ca.)
- Monday-Friday 8:30am-5:00pm
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.